The Role: Our dental clinic in Belair, MD seeks motivated Office Manager professionals with managerial dental practice experience. This position will focus on achieving operational goals, managing employee and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements, and provide the necessary support to the dental assistants and dentists.

Benefits:

• Competitive compensation
• Monthly goal-based bonuses
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefits and check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Overseeing patient scheduling per goals
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Qualifications:

Required:

• Managerial and Dental Assistant experience
• Possesses a track record for providing outstanding customer service
• Must be able to work in a fast-paced, hands-on environment

Preferred:

• Dental practice management experience
• Bilingual - Spanish
• Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft