Job description

Qualifications

Required

• High School diploma or equivalent required.
• One or more year(s) of scheduling experience preferred.
• Three or more year(s) of customer service experience is required.

Description

What You Will Do

Shift: Every other weekend and possible after hours calls during the week.

Part-Time

Responsible for triaging all after hours scheduling and client calls. Ensures that ongoing client visits are adequately staffed for following day. Frequent communication with clients, families and care center staff.

Essential Functions:

• Schedules visits as needed based on the needs of the care center and clients
• Communicates client schedules to field staff and job duties for assigned shift
• Documents all actions accurately and appropriately in the scheduling system
• Works with care center leadership on any outstanding client’s needs
• Documents all information and actions in daily on call log
• Monitors and evaluates employee performance. Holds employees accountable for the attainment of defined goals and objectives. Executes effective performance redirection when needed. Develops employees through coaching, mentoring, and formal/on the job training and development opportunities
• Performs other duties as assigned

About Amedisys

Caregiving is our Calling

At Amedisys whether we are caring for patients directly or supporting those who do, each of us is a caregiver at heart. Every team member contributes to our mission of providing exceptional, clinically distinct care in the home to thousands of patients and families every day.

As a personal care team member, you will be a true advocate engaging clients throughout their coordinated daily living activities, all while maintaining autonomy and independence to support their needs.

If you are looking for a home with a Nationwide Company where you can put your skills and experience to work, make a difference every day and purse your goals for the future join our team.

Job Type: Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• Night shift
• On call
• Overnight shift
• Weekend availability

Work Location: Remote

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