Job description

Job Summary

The Operations Administrator is responsible for assessing, planning, implementing and evaluating the program and operation systems of designated sites managed by Homeward Bound.

Compliance with licensing

• Knowledge and understanding of the federal, state, and county rules and regulations under which each site is licensed.
• On site monitoring, training, and implementing of practice and compliance with the rules and regulations.

Compliance with HBI policy, standards and procedures

• Knowledge and understanding of HBI policy, standards and procedures.
• On site monitoring, training and implementing of policy, standards and procedures.

Delivery of quality services.

• Assuring services identified in the IPP are effectively delivered by competent, qualified staff.
• Assuring allocated resources are used appropriately and within identified parameters.
• Planning, implementing, and evaluating the changes needed to continuously improve the services provided.

Leadership

• Role model professional behavior consistent with HBI professional behavior standard, policy and procedure.
• Advocate for the people served by HBI.
• Advocate for the HBI employee.
• Facilitate conflicts to resolution.
• Provide support, direction and recognition of employees.
• Encourage personal growth, team development and cohesiveness.
• Recognize limitations of self and team.
• Provide and/or direct service area training.

Communication

• Stakeholder accountability-assessable, available, responsive and accountable. (individuals, families, guardians, staff external supports)
• Establish effective, responsive and generalized communication systems which contribute to the continuity of the services and supports.
• Conduct random formal and informal information gathering activities to assess the satisfaction of stakeholders and service quality.

Budget management

• Monitor current program expenditures.
• Monitor current capital and supply costs.
• Account for budget variances in assigned service area.
• Provide cost information on proposals.
• Assists in the development of house budgets for next year.
• Manage external purchased services, fees and contracts.

Human resource supervision and management

• Create and maintain environments that attract and retain employees.
• Mentor and develop employees you directly supervise.
• Conduct timely performance appraisal and reviews.
• Assure the adequacy of qualified trained staff to deliver quality services
• Monitor and manage:
• Hiring, evaluation and termination of employees.
• Assure nutritious, good tasting meals are served.
• Assure purchasing, food handling and preparation is consistent with HBI standards, policy and procedure.

Health

• Assure resources to deliver quality health care consistent with HBI standards, policy and procedures.
• Monitor infection control.

Individual Program planning

• Monitor and ensure the delivery of quality program planning and development consistent with HBI standards, policy and procedures.
• Monitor and ensure the delivery of personal assistance consistent with HBI standards, policy and procedures.

Environment and property management

• Assure the systems and standards promote a safe and secure environment.
• Assure the environmental conditions are consistent with HBI standards in that the environments are safe, clean, free of hazards with appropriately functioning and maintained equipment.

Other Expectations

• Assume additional responsibilities as requested and necessary to maintain program/operation integrity.
• Attend all training required.

Requirements

• Three years of experience providing direct support to people with developmental disabilities in a residential setting required.
• Three years supervisory experience required.
• Four year degree in an area of study related to health & human services preferred.
• Valid Minnesota drivers license and the ability to drive Homeward Bound vehicles per HBI qualifications.
• Ability to meet physical demands of the job.
• Ability to pass the criminal back ground screening and maintains clearance.
• Ability to meet acceptable attendance standards.
• Ability to pass Homeward Bound Medication Administration Program and maintain the ability to pass medication.
• Current CPR/First Aid
• Receive and attend training as directed by your supervisor.

Job Type: Full-time

Pay: $52,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Overtime

Ability to commute/relocate:

• Plymouth, MN 55441: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Developmental disabilities: 3 years (Required)
• Supervising: 2 years (Required)

Work Location: One location

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