Job description

Management · Kansas City, MissouriOperations Coordinator

Do you love babies? Have an interest in health care? Do you want to make a difference in the lives of children? If you answered yes to any of these questions, then we have a unique opportunity for you. We are looking for dedicated individuals to join our dynamic and exciting team.

The Operations Supervisor reports directly to the Vice President of Operations and is responsible for operational oversight including:

• Working with Site Coordinators to achieve quality standards for their assigned hospitals.
• Auditing files to ensure all personnel is in compliance with Babies First, State, OSHA, The Joint Commission (TJC), and hospital requirements.
• Working with the Site Coordinator and Supervising Audiologist to ensure all refer babies are being followed appropriately and getting the care they need through outcome.
• Active participation in the start-up of all new programs.
• Partnering with the Vice President of Operations (VPO) to develop staffing needs for each site.
• Communicating staffing needs to the Human Resources Director to insure staff is available when the program starts.
• Onsite at the beginning of each new program to meet and train new technicians and site coordinators.
• Conduct a follow-up on-site visit approximately 2-4 weeks after start-up to reinforce earlier training and ensure the competency of all staff.
• Providing or coordinating site coverage.
• Virtual support to all sites on an ongoing basis.
• Ensuring that all state reporting is done timely and meets state requirements.
• Communicate quarterly to the EHDI group for each state assigned, confirming that all state reporting is current and correct.
• Ensures that all statistical reporting to hospital partners, billing, staffing, quality, and satisfaction items are completed on time and as requested.
• Coordinate with each Site Coordinator to insure that regular meetings are taking place with hospital management. At least quarterly, but more often if requested by hospital partners.
• Periodic visits to each location to ensure that all ongoing operations are functioning properly and will reinforce best practices in regard to screening, management, HIPAA compliance, etc.
• Assisting site coordinators with any concerns or issues at each site, escalating them to the proper channels as appropriate.
• Other duties as assigned

Babies First will require all employees and new hires to be vaccinated against COVID-19 unless they qualify for an approved medical and/or religious exemption.

Qualifications:

• Previous management or supervisory experience
• Ability to prioritize daily tasks and assignments
• Ability to work both independently and as part of a team
• Experience in a hospital setting preferred
• Travel is required up to 50% of the time and more often when needed.
• Flexibility to work on weekends and national holidays required
• Detail and multi-task oriented
• Excellent communication and interpersonal skills
• Computer proficiency and ability to perform accurate data entry
• Ability to stand and walk frequently (95% of shift) when on site
• Ability to push/pull up to 100 pounds frequently
• High School Diploma or Equivalent
• This position is remote with the preferred candidate living in the following states MO(preferably Kansas City metro area), IL, OH, MA

Benefits:

• Remote work location
• Health insurance
• Paid time off
• 401(k)
• 401(k) matching

If this describes you we would love to hear from you!

** Must be willing to submit to a background investigation and drug screen; any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

COVID-19 considerations:
All Babies First Employees are required to be vaccinated against COVID-19 & wear masks at all times while in the Hospital.

Ability to commute/relocate:

• Olathe, KS 66061: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Olathe, KS 66061

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