Job description

Job Title: Oracle Applications Systems Analyst

Duration: 3-6months contract to hire

Location: Hybrid (McKinney, TX - 3days onsite)

• MUST HAVE 0Oracle Financials experience
• They just did phase 1 of their Oracle Financials implementation, and Wendy needs a go-to, techno-functional Oracle Financials Systems Analyst / expert to help with her team.
• Sr. Systems Analyst will primarily be responsible for maintaining their new Oracle ERP/EPM/Analytics system. Oracle Financials implementation experience would be a huge plus but is not required if they have strong experience otherwise.
• 7+ years’ experience (minimum

JOB DESCRIPTION:

Oracle Applications Systems Analyst (Hybrid)

• Primary responsibility to provide daily support for the Bank’s Oracle Cloud Financials and Procurement applications.
• Responsible for collaborating with stakeholders and will serve as the intermediary for all lines of business, other areas of IT, as well as internal/external partners/vendors.
• Document standard operating procedures and data/workflows as required and be relied upon to provide guidance to junior-level team members to create a holistic support model across technical and business teams.
• Provides primary level 2 or 3 support activities for Oracle Cloud Financials and Procurement systems
• Responsible for production support including tracking incidents, diagnosis, replication, troubleshooting and resolution of complicated and critical cases
• Ensures break/fix incidents are worked, resolved and closed in a timely manner and in accordance with the organization’s service level agreements
• Ensures users are supported at an acceptable level
• Manages production system disruptions and ensures outages are appropriately identified and remediated by engaging the appropriate resources; taking the necessary steps to resolve all while adhering to company policies/procedures
• Escalates problems and incidents to the appropriate manager or vendor as needed for timely resolution. Position is primary vendor contact.
• Identifies and promotes opportunities to continually improve the quality, stability, and feature functionality of Oracle applications by making recommendations to business partners and IT Senior Leadership.
• Monitors performance of Oracle applications and integrations and responds by taking appropriate action
• Collaborates with front-line and senior management to improve overall support
• Mentors junior team members to ensure continuous improvement in systems expertise and support processes
• Implements configuration changes, performs other system maintenance to ensure appropriate vendor support and smooth business operation
• Coordinates, manages and performs Oracle application maintenance, supports upgrades and close processes as needed, participates in testing activities.
• Documents and performs configuration changes as requested by business partners and management
• Follows proper change management procedures in accordance with Bank policy prior to implementation
• Verifies changes of other team members are implemented accurately as needed
• Ensures systems stay on a current release to ensure vendor support
• Maintains department documentation
• Documents standard operating procedures and data flow or other diagrams to ensure accuracy and operating efficiencies
• Creates and maintains playbooks, runbooksUpdates existing procedures/diagrams
• Archives old/outdated documentation
• Participates in audit/exam/project meetings
• Engages with examiners and auditors as needed to provide documentation, explain processes/procedures
• Provides audit and exam documentation and participates in audit and exam management interviews
• Provides back up for department manager as needed for critical meetings/projects

Qualifications

Minimum Education and Experience Required

• Bachelor’s degree in computer science, business management or other related technical field required and minimum of 8 years of experience working directly with Oracle Financial and Procurement applications

OR

• High School diploma/GED equivalent and minimum of 12 years’ experience with Oracle Financial and Procurement application support

Additional Required Experience

• 2+ years’ experience working with Oracle Cloud applications
• 2+ years’ experience with post-production support and troubleshooting Oracle E-Business Suite (EBS) and Cloud applications
• 1+ years’ experience with real-time hands-on functional/product and/or technical experience working Level 1, 2 or 3 support
• 1+ years’ experience documenting support processes, procedures and workflow/data flow diagrams
• Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications
• Basic understanding of software development lifecycle and agile practices

Knowledge/ Skills/ Abilities

• Ability to relate product/system functionality to business processes
• Ability to read and decipher software log and trace files and to act upon the results to determine problem resolution
• Critical thinker that is capable of root cause analysis and documenting remediation steps
• Ability to understand business process flow and perform functional testing as per business requirement with appropriate test scripts
• Ability to elicit cooperation from peers and other departments as needed to successfully complete assignments within prescribed timelines
• Demonstrated problem solving skills, flexibility and adaptability
• Strong attention to detail and adherence to deadlines
• Demonstrated ability to prioritize tasks and maintain a backlog of items
• Demonstrated ability to work successfully in a fast-paced environment
• Advanced level of written and verbal communication skills with the ability to communicate to various levels of management.
• Ability to communicate technical concepts to non-technical parties

Job Type: Contract

Salary: $60.00 - $70.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Mckinney, TX 75069: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Mckinney, TX 75069

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