P/C Control Desk Technician
Full Time
Lansing, MI 48917
Posted
Job description
OBJECTIVE:
Prepare quotes for Processing and Underwriting. E-mail and follow up with agents when information is missing or incomplete.
Prepare underwriting letters for all lines of business including keying, proofing, printing, and sorting. Assist underwriters in pulling letters that do not need to be done. QUALIFICATIONS:
Preferred: Associate’s degree preferred with focus on insurance, business administration, finance, or management. Experienced computer usage and proven skills in Microsoft Word, Excel and Outlook preferred. General knowledge of insurance preferred. Designations in AAIC, AINS, ACS or AIS preferred.
To provide quality support services in a prompt and professional manner to Processing, Underwriting, Life, and P/C Customer Service, as well as Farm Bureau Insurance agents and insureds.
RESPONSIBILITIES:
Receive incoming mail, output, e-mail, and faxes. Sort, classify, and distribute the incoming work for Processing and Underwriting regularly throughout the day by placing work on shelves according to established procedures for maintenance and workflow distribution. Match incoming documents with existing source documents, where appropriate.
Prepare quotes for Processing and Underwriting. E-mail and follow up with agents when information is missing or incomplete.
Prepare underwriting letters for all lines of business including keying, proofing, printing, and sorting. Assist underwriters in pulling letters that do not need to be done.
Required: High school diploma or equivalent required. Keyboarding skills of 45-50 wpm with accuracy required. Ability to learn quickly required. Willingness to pursue continuing job-related training and education required.
Preferred: Associate’s degree preferred with focus on insurance, business administration, finance, or management. Experienced computer usage and proven skills in Microsoft Word, Excel and Outlook preferred. General knowledge of insurance preferred. Designations in AAIC, AINS, ACS or AIS preferred.
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