Job description

Job Summary

Urban Air Adventure Park is the most exciting family entertainment center in Massachusetts! We provide a safe and fun environment for people of all ages to have an unforgettable experience. Our park has unbelievable attractions like the Sky Rider, Climbing Walls, Trampolines, ninja-style Warrior Course, elevated Ropes Course, Battle Beam, Dodgeball, arcade, cafe and much more!

We are looking for a highly-motivated candidate to support our vision and to add to our outstanding leadership team. In this role, the Store Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our upbeat culture and friendly environment! This role provides overall leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results.

If you have a great attitude and love making people happy then you should apply today!

Responsibilities and Duties

• Maintain a safe, clean and secure environment for all guests and staff
• Cultivate a team environment that provides exceptional customer service
• Lead and influences staff through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity
• Select, develop and train staff for more responsibility in order to promote them to leadership roles
• Ensure execution of all employee recognition and incentive programs as directed
• Assist with inventory and controlling expenses
• Responsible for all aspects of the operation including entertainment, food, beverage and property inspections
• Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
• Other duties as assigned.
• Able to work nights, weekends and holidays

Qualifications and Skills

• Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
• Superior communication skills
• Ability to thrive under pressure in a fast-paced, demanding and constantly changing environment
• Ability to remain calm and resolve conflicts
• Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos or Restaurants)
• 1+ year supervisory or management experience preferred
• Demonstrated ability in developing team members in areas of responsibility
• Computer Skills a must — Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Professional grooming and conduct must be constantly displayed to set an example for staff
• Ability to enthusiastically interact with others
• Adaptability, flexibility and general enthusiasm for the business
• Appreciation of diversity (thought, ethnic, gender, etc.)

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Bellingham, MA 02019: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to submit to a background check?

Work Location: In person

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