Job description

What makes Williams Hotel Group a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.

Here's what we have to offer you:

· Competitive Pay

· Fun place to work

· Clear path for growth and career advancement

· Hotel Discounts

· Paid Vacation

· Health Insurance Benefits

Job Summary The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience

· Computer experience required.

· Customer Services experience preferred.

Physical Requirements

· Flexible and long hours sometimes required.

· Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Ability to stand during entire shift.

Fundamental Requirements

· Greet and welcome all guests approaching the Front Desk.

· Handle check-ins and checkouts in a friendly, efficient and courteous manner.

· Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).

· Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.

· Review Front Office log daily.

· Answer inquires from guests regarding restaurants, transportation, entertainment, etc.

· Follow all cash handling and credit policies.

· Be familiar with all in-house groups.

· Have knowledge of emergency procedures and assist as needed.

· Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

· Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

· Balance and prepare individual paperwork for closing of shift according to hotel standards

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Valdosta, GA 31602: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Overnight Shift (Required)

Work Location: In person

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