Job Title: Partnership Manager – AdviseMI

Reports to: AmeriCorps Programs Director

Employment Type: Full-Time, In-Person with significant statewide travel, Monday - Friday, 9:00am - 5:00pm

Salary: $55,000-$60,000

Benefits: Full benefits package includes platinum health, dental, vision, life and disability insurance. Also includes education support program, employee development program, 403b retirement plan (with standard 4% employer contribution and up to an additional 3% match), 240 hours of PTO, paid holidays, paid maternity/paternity/adoption leave, employee assistance program (providing resources to support employees with finances, legal issues, mental health and more including free professional consultations) and a fun, engaging work environment.

Essential Functions

The Partnership Manager will oversee a caseload of around 20 full-time college advisers and manage the program’s relationship with the respective partner high schools and communities. These schools and advisers are geographically dispersed throughout the state. The support, training/development, oversight and management of the advisers, supervisors and sites is the primary role of the Partnership Manager, as well as being a regional representative of MCAN.

Duties and Responsibilities

• Supervise Advisers:
  • Coach and mentor advisers in caseload on a daily and ongoing basis. This includes establishing and maintaining ongoing, effective communication, inclusive of but not limited to regular coaching meetings. Supervision includes supporting advisers as they serve students and families, ensuring that advisers meet service deliverables and achieve impact, ensuring adherence to AmeriCorps policies, and enabling advisers be successful at their sites and communities.
  • Assist advisers and site supervisors to set outcome goals, track and assess these goals on an ongoing basis using real-time data, and implement strategies to ensure successful completion of college access goals, particularly for priority students.
  • Oversee ongoing data tracking by advisers. This includes monthly analysis of adviser activities, outputs and outcomes to quickly identify if gaps exist while working with the adviser and partner high school to implement an action plan for modified performance where appropriate.

• Be present in the community and attend adviser-planned and led activities at partner schools, when possible, to support the adviser and observe the activities first-hand, ensure an MCAN presence, and continually strengthen the relationships with partners.

• Provide performance feedback to advisers on an ongoing basis and formally, support a formal evaluation process on a biannual basis, in partnership with the on-site supervisor.
• Guide the advisers in planning for Life After AmeriCorps. This includes conversations on their aspirations, professional development opportunities during their service term, exploring staying for another service term, providing connections to mentors or professional contacts, and providing intentional and relevant training and coaching.
• Manage AmeriCorps grant requirements for supervised advisers.
• Manage High School and Community Partnerships:
  • Support sustainability of college access in the community and a college-going culture at the school by bridging adviser service terms, supporting schools who may not have a placed adviser, preparing new partners, and working with schools to build systems to maintain momentum and student-centric impact.
  • Establish and nourish collaborative relationships with partners and their administration/staff. This includes ongoing and meaningful communication, site visits, proactive follow-up to issues that arise, and managing the partnership process for participation in the program.
  • Ensure that advisers and partners are appropriately and proactively connecting to MCAN departments, staff and programs to achieve impact, including opportunities for professional development, grants, and convenings.
  • Work with the site and the MCAN team to ensure the recruitment, interviewing and placement of advisers within the assigned region.
  • Regionally bring members and/or sites together for on-going learning and connection, including for professional development, service projects, campus visits, and other opportunities.
  • Significant travel to partner sites and communities. The purpose of the travel is regional and community relationship building and maintenance, including with local college access networks, scholarship programs, community-based organizations, other college access/success initiatives, school districts and higher education institutions.
  • Collaborate across MCAN programs, including College Completion Corps, High School Innovation, and Community Mobilization, to maximize opportunities and minimize redundancy.
• Work with the MCAN team to plan and execute member training and professional development, including orientation, off-cycle member onboarding, and ongoing monthly trainings. This includes assessing training needs with advisers and supervisors, developing meaningful and responsive content, making appropriate training arrangements, securing speakers, and evaluating training effectiveness.
• Work with the MCAN team on member and site recognition, including highlights in blogs and social media, nominations for awards, local recognition opportunities, and sharing success stories internally and externally.
• Develop, refine, and share resources with members, sites and other stakeholders. This includes updating existing resources, creating new resources, and maintaining the Member Resource Hub.
• Support the AmeriCorps Programs Director in the administration of the program including specific grant/funder requirements.
• Engage in continuous learning and improvement to stay up-to-date on resources and best practices in college access; commit to being/becoming a content area expert in advising to be able to share learnings with advisers and partners so they can best support students and families.
• Actively engage and participate in MCAN staff meetings, being a contributing member of MCAN’s and the Service Strategy Department’s planning, evaluation, continuous improvement, and sustainability. This includes identifying needs and gaps in program and organizational effectiveness and using initiative and creative problem-solving to propose solutions. Work across the organization to coordinate, collaborate and amplify all work.

• Serve as a contributing member of the MCAN team and provide leadership in increasing postsecondary access and success on behalf of the organization and in support of the strategic plan. This includes finding ways to build an anti-racist internal and external culture.
• Employ Targeted Universalism to move the needle on MCAN’s college access dashboard metrics.

• Other duties to support the program and advance MCAN’s goal of 60% of Michiganders with a postsecondary degree or certificate by 2030.

• Have experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process.
• Prioritize work, multi-task, work independently with minimal management, and accurately perform duties in a fast-paced environment.
• Have ability to solve problems, pay attention to detail, and follow through on tasks assigned through completion.
• Work efficiently and adhere to established deadlines.
• Possess strong interpersonal skills and the ability to work effectively as part of a team.
• Have a passion for working in the nonprofit and education sector.
• Have strong written and verbal communication skills.
• Have a strong and demonstrated commitment to equity.
• Have a Bachelor’s degree
• MCAN employees must be fully vaccinated and boosted against COVID19.

• A Master’s degree in a relevant field.
• Prior experience or knowledge about AmeriCorps.
• Prior experience considering the impacts of college access and success on multiple communities, including communities of color and those with low socioeconomic status.

TO APPLY please upload your resume, a cover letter, and three professional references.