Job Description

Parts Clerk

Ashland, Va

Position Summary

The Parts Clerk partners daily with vendors, customers, and employees to achieve results. Primary areas of responsibility include:

• Provide excellent customer service to all internal and external customers
• Follow all parts department guidelines and procedures
• Exhibit a service first mentality and a thorough understanding of the customers’ needs

Reporting Structure

The Parts Clerk will report directly to the Parts Manager. This person is also expected to interface with other management, including the leaders of the different business divisions.

Essential Functions & Major Accountabilities

• Analyze and resolve all parts issues.
• Issue all parts for technicians.
• Administer and maintain stock of all parts and evaluate all work orders.
• Maintain inventory of all stock delivered items and prepare appropriate purchase orders.
• Administer and maintain parts inventory.
• Review and perform physical count of all inventory reports and prepare requisitions for all automotive and heavy equipment parts.
• Maintain neat and clean parts room at all times and recommend ways to improve efficiency and reduce downtime and provide optimal level of customer services.
• Greet all customers and vendors on telephone pleasantly and prepare schedule for preventative maintenance to customers.
• Perform efficient facility maintenance and resolve all customer inquiries.

Requirements – Knowledge, Skills & Accountabilities

• Advanced knowledge in automotive parts identification
• Must be an analytical minded individual with attention to detail
• Ability to multitask, support projects, and meet deadlines while keeping a solution focused mindset
• Must demonstrate a sense of urgency and ownership to drive projects to completion
• Must be a positive minded individual with problem solving ability
• Excellent professional communication and demeanor required

Education/Experience Requirements

• High school diploma or equivalent
• Previous experience is highly preferential
• Must be able to lift up to 50lbs
• Highly organized with strong attention to detail and follow through skills
• Excellent computer skills essential for success in this role. Must have advanced knowledge and experience using Microsoft Office products.

Benefits

• Employee Owned Business offering Stock Ownership
• Competitive salary
• Medical, dental, life, and disability insurance
• 401k retirement savings plan
• Extensive wellness program with annual flexible spending account reimbursement opportunities
• Vacation and Holiday Pay available following 90-days of employment

Lawrence Companies is an Equal Opportunity Employer: Minority/Female/Veteran/Disabled

If you need an accommodation to complete a job application with Lawrence Companies, please contact us at: 540-966-4000 or hr@lawrencecompanies.com.