Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Assists customers in selecting and purchasing parts.
• Places special orders for parts.
• Reads appropriate manuals to ascertain type and specification of part.
• Provides pricing and product information to customers.
• Dispenses parts to the service department and body shop.
• Orders out-of-stock parts requested by customers.
• Assists in taking inventory.
• Meets departmental production and profitability goals.
• Maintains CSI at or above dealership standards.
• Answers telephone promptly and consistent with dealership guidelines.
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

• High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

• Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

• up to 3 years

o 3-5 years

o 5+ years

Education/Experience:

Working knowledge of automotive parts.

Certificates and Licenses:

• Valid Driver’s License

Computer Skills:

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of the Parts portion of the Dealership Management System and other computer applications to support operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 30 pounds.

Environment Demands:

Duties are performed primarily at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts, service, and body repair departments. Employee continuously interacts with customers and parts and service department employees.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Have working knowledge of automotive parts.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Humbly Confident

– we incorporate “humble” because at our core we are real, down to earth people, grateful for the opportunities we have both personally and professionally. We know there are always ways in which we can be better, which keeps us humble. And yet, we are “Confident” not out of arrogance or ego, but because we’ve surrounded ourselves with a team of the very best professionals; we’ve assembled a portfolio of brands and products that are among the very best offered; and we work incredibly hard to be constantly improving and developing ourselves and our teams to be the best we can be.

Passionately Driven

We’re driven to be our best. We realize the world we live in and the businesses we operate in are constantly changing so we are never content with the status quo. We will celebrate our victories and then get back to work, because we believe there is a better tomorrow out there and if we help each other and work hard, we can and will get there together.

A Sincere Desire to Help Others

Our mission is to make people’s lives better. A critical part of doing this is relentlessly seeking to add value in all of our relationships. We’re driven by a sincere desire to share our time and resources to help others – with things both large and small - as they pursue their goals and dreams or grapple with life’s challenges.

Uncompromising Integrity

We’re uncompromising in our desire to do what’s right – not what’s easy, cheap or convenient. We pursue doing what’s right simply because it is RIGHT. We never want to violate the trust that our teammates, our clients and our communities place in us when they decide to join our team or do business with us. Doing what’s right is how we live our lives and its essential to how we run our businesses.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility. We are an equal opportunity employer - Drug and Tobacco-Free Campus