Patient Appointment Scheduler- remote work option available
Job description
Remote Opportunity Within 2 Hours of Roanoke, Virginia.
Be at your best with an organization that equips you to do so. Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.
Schedules patients for appointments with multiple specialty practices across a wide geographic range throughout western Virginia. Receives inbound calls and places outbound calls in a high call volume environment. Critical thinking skills required. Excellent customer service is needed. Bilingual is a plus.
Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.
Minimum Qualifications
Education: High school diploma or equivalent required. Associates Degree or continued administrative education preferred.
Experience: Three years experience in a customer service or call center position, preferably in a healthcare.
Other Minimum Qualifications: Must be customer driven. Minimum typing speed of 35 words per minute. Ability to work with diverse groups under stressful conditions. Ability to process a high volume of calls in information and technologically intensive environment. Effective multitasking is essential. Knowledge of medical terminology and Microsoft software applications preferred. Bilingual preferred.
Our Values
Below are our core values that we strive to embody and expect of all our team members:
Collaboration: Working together with purpose to achieve shared goals.
Commitment: Unwavering in our quest for exceptional quality and service.
Compassion: Putting heart into everything we do.
Courage: Doing what’s right for our patients without question.
Curiosity: Fostering creativity and innovation in our pursuit of excellence.
Requisition Number: 106637
Employment Status: Full time
Location: Park View
Shift: Day/Evening
Shift Details: Hours and Days will vary
Recruiter: JASON A BISHOP
Recruiter Phone: 540-983-4039
Recruiter Email: JABishop1@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
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