GENERAL DESCRIPTION:

The Patient Engagement Coordinator is principally responsible for raising patient/ client numbers, revenue and expanding business opportunities that allow the organization to achieve and sustain its mission. The BDR achieves these goals by creating and executing an ethical business strategy to a) expand existing clientele relationships and market and b) identify and secure opportunities with new business partners (e.g., restaurants, community partners and organizations) through business service contracts and/or private-pay services plans.

Empower U Community Health Center (EUCHC) connects families as well as individuals to a vast range of services at its health center. Our health care team renders a vast range of ambulatory/ outpatient services including acute and primary care, laboratory, medical case management, community social services, behavioral health, imaging, and wellness. EUCHC was established with a mission is to empower, educate, and promote better health care choices for individuals and families. EUCHC is built upon a quality model that emphasizes the concept of continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Identifies new clients/ patients through targeted markets and manages existing relationships to maximize business opportunity and support the organization's volume and revenue goals.
• Acts as liaison between leadership, operations, and clients to maintain or increase business, resolve issues and/or remove obstacles to business growth.
• Performs a variety of customer service and program or service education on behalf of the organization.
• Builds partnerships and strategic alliances that will extend the organization’s brand in the community and increase avenues of support
• Stays abreast of developments in the health care environment locally, regionally, and nationally to help guide our agency’s core mission and strategy
• Generates positive community awareness of the organization, its mission and impact, and strengthens its brand and reputation with business partners, clients and the community we serve.
• Manages the production and distribution of quality collateral materials that support development and marketing goals.
• Develops and executes a comprehensive marketing plan in collaboration with the organization’s CEO, COO and other key staff, as needed.
• Additional responsibilities will require strong and effective communication skills. The BDR must be able to exhibit the following:

Competencies

• Adaptability: Attitude of optimism and “can-do” orientation with ability to think creatively and navigate successfully past barriers and obstacles
• Focus through the Noise: Ability to tune out distractions to focus work on priority goals and tasks
• Initiative: Highly self-motivated and adaptable with the drive to self-improve and exceed goals
• Persuasion: Ability to present concepts, ideas and proposals in a manner that is perceived positively by and clearly resonates with intended audiences and stakeholders, while encouraging action
• Professionalism: Ability to project a mature and professional attitude, demeanor and appearance as is appropriate to a given situation
• Relationship Management: Instinctive motivation and ability to develop, nurture and balance positive professional relationships and connections with key stakeholders, including situations in which stakeholders may be competitors with each other or otherwise have unaligned interests
• Sees the Whole System: Ability to perceive the system in which we operate and its component parts from any vantage point
• Sense of Urgency: Ability to prioritize, plan and move decisively when necessary to meet timeframes and instill in others the importance of anticipating and acting to avoid timing crises
• Situational Perception (External): Ability to intuitively listen to—and recognize—the priorities and needs of others without bias and develop creative concepts for matching those priorities and needs with those of our organization in a “win-win” environment
• View of the Horizon: Ability to see future trends and pathways that can contribute to long-term organizational success

(These essential job functions are not to be construed as a complete statement of all duties assigned. Employees will be required to perform other job-related marginal duties as required.)

For this position, we are looking for a confident and outgoing applicant with two years’ experience in health care or business to business sales. The things that make you unique, are the same things that make us successful. Your talents, creativity and ideas help our success.

Qualifications: Certifications and Licensures

Required Driver's License State of Florida

Education

Required Associates

Preferred Bachelor's Marketing

Preferred Master's

Experience

2 years Healthcare or business to business sales