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Impact the Big Picture: Make Amazing Possible

Patient Flow Agent – Patient Flow and Capacity Management

With a department motto based on the Walt Disney quote “It’s kind of fun to do the impossible,” who wouldn’t want to join the Patient Flow team at NewYork-Presbyterian Queens. Supporting a 535-bed hospital that offers services in 14 clinical departments and numerous subspecialties, and performing 15,000 surgeries, 4,000 infant deliveries, and 124,000 emergency service visits each year, that Department of Patient Flow and Capacity Management is committed to making sure patients are in the right place, at the right time, the first time, every time. They are dedicated to providing the highest quality, most compassionate care to patients and offers you the opportunity to collaborate with colleagues across all areas of the Hospital, and be a part of a team of engaged individuals all focused on improving patient care. Find out how you can Make Amazing Possible:

In this role, under the direction of the Manager of Patient Flow, you’ll support the efficient patient flow through the timely placement of patients from all portals of entry. Work collaboratively with the colleagues to manager bed availability and optimize utilization. Serve as a liaison for all operational issues related to appropriate patient placement in partnership with all staff. It’s the kind of work that makes tomorrow better for countless individuals.

Preferred Criteria:

• Bed Assignment experience
• Prior Registration experience in Admitting

Required Criteria:

• High school Diploma or GED
• Excellent communication and customer service skills.
• Excellent computer skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
• 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
• 2020 "America's Best Employers in New York State" - Forbes
• 2020 "Working Mother 100 Best Companies" - Working Mother
• 2020 "Best Companies for Multicultural Women" - Working Mother
• 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
• Discover why at: nyp.org/careers

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.