Premium Service Attendant, 2023 PGA Championship
Job description
The Opportunity
Minimum pay rate: $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Delaware North’s “Commitment to Care” is a comprehensive program created to help keep guests and employees safe and slow the spread of COVID-19. We’ve reengineered our operating procedures to minimize contact risk and bolstered hygiene protocols to exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).
Responsibilities
- Arrive on-time for all assigned shifts, prepares chalet’s before start of event, ensuring all items are in place and ready for guest arrival, ensures chalet remains stocked throughout the event, and continues to serve guests until the event has ended.
- Confirms all items ordered in advance of event by guests are prepared to standard, delivered, and served timely and accurately.
- Always delivers the highest quality of guest service, creating a genuine connection with the guests and anticipates guests needs.
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance.
- Assist Bartender as needed.
- Daily buffet set up, breakdown and refill process of all food and beverage items along with any tools needed
- Maintains standard of orderliness and cleanliness of the chalet throughout the event.
- Completes all closing tasks before departure.
- Performs other duties as assigned.
Qualifications
- At least 2 years’ service experience in an upscale hotel, full-service restaurant, catering facility or club environment required.
- Experience in a French, Italian or American restaurant preferred.
- Must understand current food allergies.
- Extensive food and beverage knowledge.
- Excellent customer service skills.
- Full availability leading up to and during the event, May 15-21.
Physical Requirements
- Ability to lift up to 50 pounds for set-up, service and clean-up of chalet.
- Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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