Job description
We have an exciting full-time opportunity for you to join Blue Ridge Medical Center, a non-profit Federally Qualified Health Center (FQHC) with offices in Amherst, Arrington, and Appommatox. The Prescription Management Specialist authorizes refill requests Blue Ridge Medical Center (BRMC) receives via electronic refill request, portal and fax, as well as phone voice mail messages. Authorization is based on a set protocol created by the BRMC providers. Duties also include performing as a member of the Nursing team and assisting in the maintenance of an efficiently operated clinic. May be assigned to other special projects. Demonstrates a sincere dedication and loyalty to the mission, vision and core values of BRMC. This grant-funded position will be two years in length with potential for renewal at end of term.
Responsibilities:
- Monitor the refill queue for incoming request, authorize per protocol.
- Medications that cannot be authorized by the pharmacy technician are created in the EHR and sent to the provider for approval.
- Monitor the Pharmacy Tech inbox within the EHR as well as individual inbox for incoming fax requests, portal request and messages from providers and other staff.
- Answer telephone inquiries, refill medications per protocol, monitor voicemail.
- Process prescription prior authorization forms and have provider sign and verify or when applicable, call the patients insurance company and request the prior authorization.
- Process Certificate of Medical Necessity forms and Medicare Audits for diabetic supplies.
- Address patient concerns who arrive in person.
- Performs other necessary duties as assigned by the Director of Nursing to meet the goal of providing quality health care services.
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