Modern Woodmen’s Actuarial Services team is looking for a detail oriented and customer focused individual to provide administrative support as a Product Services Analyst. Responsibilities include assisting with changes and corrections to the values of Modern Woodmen products, including analyzing and testing values and formulas for new and existing programs and systems. This position will also prepare quotes and illustrations of existing products upon request from financial representatives across the United States and internal home office departments.

What would you do?

• Analyze the accuracy of certificate rates and values for administrative and sales support systems and make necessary corrections.
• Investigate periodic error lists and make corrections to certificate values as appropriate.
• Respond to inquiries concerning product values and assess requests for database changes from other Home Office employees.
• Provide requested quotes and illustrations of values for members, Home Office employees and field representatives for all Modern Woodmen product lines.
• Collaborate with actuarial staff for testing values, procedures and forms for new and existing products and systems.
• Aid Home Office departments in researching, evaluating, suggesting alternatives and implementing responses to member complaints or legal adjustments to product rates and values.
• Contribute to documentation of product calculations and factors for reference and disaster recovery.
• Support the administration of Modern Woodmen’s reinsurance programs including maintaining accurate reinsurance records, calculate and pay reinsurance premiums, assist our Disbursements and Conservation Department with reinsurance claims, balance in force, reconcile and resolve error reports.

What do we expect from you?

• Associate degree preferred, but not required. (This position is not part of our student actuarial program and candidates are not required to complete Society of Actuaries courses.)
• Strong math skills.
• Be willing to take initiative and solve problems.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to multi-task and practice good time management skills, both individually and as part of a team.
• Basic understanding of products sold within the life insurance/financial services industry preferred.

Additional information about this opportunity:

• This is an hourly position starting at $24.45 per hour ($47,685 annually).
• This is a hybrid position (3 days in office/2 days work from home (WFH) per week), located at Modern Woodmen’s home office in Rock Island, IL. Must be able to work in the office 5 days per week for initial job training. Some WFH days during training would be allowed on a case-by-case basis.
• This is a full-time position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7:00AM-9:00AM.
• Currently, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.
• Full-time benefits include:
• Company-paid retirement plan
• Matching 401(k) Plan
• Medical, Dental, Prescription drug Insurance. We pay 100% of employee health insurance premium and 50% of employee dependents’ premiums.
• Group Term Life Insurance
• Long-term and short-term disability
• Paid vacation, sick and personal time
• 9 Paid holidays
• Voluntary benefits: Vision, Flexible Savings Accounts, Accident Insurance

Modern Woodmen is an equal opportunity employer. We strive to maintain a culture of respect and are committed to diversity and inclusion for all employees.