Job description

Job Description Summary:
CES is seeking a Program Analyst who will be responsible for assisting in daily operations related to the performance of work on a federal program reducing youth access to tobacco through compliance inspections in 13 states nationwide. The Program Analyst will assist management staff and coordinate with field staff to support operations as necessary. This position will be based out of our office in Bethesda, MD.
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*Duties/Responsibilities: *
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Monitor the workflow to ensure minimum backlog and maximum productivity.
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• Assist Program Coordinators (PCs)/Back-Up Program Coordinators (BPCs)

• Research and identify recruitment resources for Inspectors and Minors within jurisdictions assigned

• Provide summaries of candidate’s attributes with respect to the hiring criteria for presentation to PC/BPC

• Enroll and process Inspectors/Underage Purchasers to include paperwork, identification badges, cell phones, and other equipment

• Ensure that training program is administered to all incoming staff

• Create and audit payroll files for field staff

• Develop invoice back-ups on a monthly basis

• Analyze data metrics to assist with forecasts

• Provide weekly jurisdiction updates

• Assist Program Manager, PC/BPC with day to day operations

• Track project milestones using internal databases (excel, salesforce, etc)

• Create high quality Word, Excel, and PowerPoint documents

• Identify and select retailers for inspection

• Pre-screen retailers through online research

• Place phone calls to verify retailer information

• Distribute and track government property using internal databases

• Other duties as assigned

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Required qualifications/skills: **

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Bachelor’s degree and at least one (1) plus years of relevant experience (A certificate or diploma from an accredited institution in a business-related field is preferred.)

• Demonstrated administrative support skills

• Comfortable making numerous daily phone calls

• Excellent written and verbal communication skills

• Excellent organizational skills

• Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint)

• Able to pass a background check

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*Preferred qualifications/skills: *

• Previous experience working on sensitive projects, as well as handling confidential information is a plus

• Ability to meet aggressive deadlines

• Ability to take on responsibilities, innovate solutions, and manage conflicting priorities with minimal guidance

• Ability to prioritize and provide accurate follow up on all issues and correspondence

• Familiarity with database management

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Other*: *
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Immediate availability.
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• This is a full-time contract position with benefits.

• Place of performance is at our Bethesda, MD office.

• Travel may be required as necessary and will need prior management approval. All necessary travel expenses are reimbursable via GSA standards.

• Equal Opportunity Employer/Veterans/Disabled.

• For more information about CES, please visit www.cesnb.com.

Job Type: Full-time

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