Job description

PROGRAM MANAGER OF LEARNING CENTER
FULL-TIME / EXEMPT
STARTING ANNUAL SALARY: $65,000 - $70,000
REQUISITION ID – 48229

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POSITION SUMMARY:*
Reporting to the Associate Director of Education, the primary role of the Program Manager of The Learning Center is to oversee the operations of education programs that connect youth experiencing homelessness to traditional academic milestones or career opportunities through 4 exploratory areas: Health and Wellness, Technology for Social Justice, Communications, and Cross-Cultural Activism. Daily tasks include supervision for union line staff performing direct client services, program and curricula development, budget management, events planning, crisis support, and direct services work as needed. The role works closely with the Program Manager of Academic Support and both Workforce and Arts staff.

ESSENTIAL JOB FUNCTIONS:

• Support in the development and refinement of exploratory learning for youth experiencing homelessness, focusing on trauma-informed and harm-reduction best practices
• Provide staff-centered supervision for a team of union line staff, including weekly one-on-ones, regular team meetings, job coaching, and professional development opportunities
• Help plan and hold special educational events for youth at Larkin Street Youth Service’s housing sites and community centers
• Collaborate with internal departments, including Larkin Street Academy’s workforce and arts programs, and Larkin Street housing sites located throughout San Francisco
• Develop partnerships with external industries to increase youth involvement within different career industries related to The Learning Center exploratory areas
• Monitor data entry submission for all team members, ensuring periodic and timely entry
• Write monthly State of Union reports documenting successes in program operations
• Manage budget with unrestricted funding sources, completing monthly expense reports and assisting with annual budget development
• Support and maintain the day-to-day operations and flow of the Larkin Street Academy milieu
• Attend regular agency meetings, including program, department, leadership, and all-staff
• Collaborate and coordinate with other staff and programs in support of clients experiencing special challenges
• Responsible for screening candidates, interviewing and onboarding Learning Center staff, and assisting with interviewing for other Larkin Street Youth Services positions
• Share in on-call manager rotation with other Larkin Street Youth Services Program Management, assisting in after-hours issues within Larkin Street housing sites
• Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description.
• Support staff in curriculum development for workshops and cohorts geared to support youth in resource navigation, computer literacy, mindfulness, and advising 101.
• Exploring expansion of external partnerships and following through with partnership agreements.

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OTHER DUTIES & RESPONSIBILITIES:*
Candidates applying for this position will possess:

• Flexibility with a team player mentality.
• Fine attention to detail.
• Creativity and ability to execute complex ideas.
• Ability to work with minimal to moderate supervision.
• An extreme focus on good judgment with a proactive approach to problem-solving.
• Ability to maintain a professional demeanor with great interpersonal and communication skills.
• Ability to multi-task with the capability to learn quickly and integrate efficiently.
• Other responsibilities as assigned.

EDUCATION:

• Bachelor’s Degree in Social Work, Psychology, or a related field. May consider experience in lieu of education.

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*BACKGROUND & EXPERIENCE:

• Minimum three years of experience in educational/workforce development, and/or supported vocational services required.
• Maintain professional standards of performance, demeanor, and appearance at all times.
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and the youth whom we serve.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Maintaining the strictest confidentiality.
• Ability to work with a diverse staff and excel in a multicultural environment.

PREFERRED EXPERIENCE:

• Bilingual in English/Spanish preferred.
• At least one year of management and supervisory experience is preferred.
• One year of previous experience working with homeless, at-risk, and runaway youth preferred.

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PERKS & BENEFITS:*

• Competitive salary commensurate with experience.
• Medical, Dental, Vision, Life, and Disability
• Vacation Time: Starting at 3 weeks, increasing to 5 weeks by year five
• Sick Time
• Paid Holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal opportunity employer seeking qualified candidates with interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. If you need any assistance or accommodations due to a disability during the recruitment process, please let us know at Recruiting@larkinstreetyouth.org.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

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