Company Summary Statement : Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:

As a member of the RIE Program Department, the analyst will focus on solving organizational problems by analyzing processes, workflows, and systems to identify opportunities for either improvement or automation. The ideal candidate will be comfortable working with all levels of management to gain an in-depth understanding of our strategy and services. From Day 1, the analyst will have an impact on the efficiency and effectiveness of our daily operations and a lasting influence on our growth.

Responsibilities:

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  Improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business
• Participate in meetings regularly with management to assess issues and to identify and implement improvements for more-efficient operations
• Provide strong, timely financial and business analytics for decisions by partners and organizational stakeholders
• Develop actionable roadmaps for improving workflows and processes, and establish and organize KPIs in line with company directives
• Comply with all national and local regulations
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real time data

• Interpret data using analytics, research methodologies, and statistical techniques
• Develop and implement data analyses, leveraging collection systems and other strategies that optimize statistical efficiency and quality
• Serve as liaison between staff and management by analyzing and interpreting data for company procedures, policies, and workflows
• Prepare, analyze, and summarize operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts
• Conduct full lifecycle of analytics projects (including pulling, manipulating, and exporting data) from project requirements documentation to design and execution
• Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

Qualifications:

• Bachelor’s degree preferred, preferably in information technology or computer science or 2-3 years’ experience working within the utility industry
• Strong working knowledge of relevant Microsoft applications
• Ability to present findings in a polished way
• Proven ability to manage projects and user testing
• Entrepreneurial mindset, with an innovative approach to business planning

• Advanced analytical skills, with experience collecting, organizing, and disseminating abundant information accurately
• Experience in generating process documentation and reports
• Exceptional verbal, written, and visual communication skills