Job description
Summary
Responsibilities will include managing all aspects of assigned projects including project planning, coordination of meetings, developing, and analyzing project schedules. Work with Bank departments to solve business needs while recommending solutions that improve efficiencies, automate activites, expand data reporting and/or upgrade third party application releases.
Essential Duties and Responsibilities:
- Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job.
- Responsible for the Development of work plans, schedules, project estimates, resource plans, and status reports using established Bank PMO documentation. Identify the tasks and reponsibilities of the project team(s) and provides technical and administrative project direction.
- Participate and manage third party vendors on release upgrades and acts as a liason with the Bank’s IT department.
- Oversee the analysis and documentation needed for various technical solutions to meet requirements. Provides technical and analytical guidance to project teams.
- Responsible for assisting in developing test plans, test conditions and scripts
- Manage and coordinate project meetings to ensure projects meet deadlines and specifications. Prepares project tracking, reports, and analysis. Ensures adherence to quality standards and reviews project deliverables.
- Responsible for managing the integrations of vendor tasks and contractual commitments, and tracks and reviews vendor deliverables.
- Manage and develop business proposals to meet client needs. Examples could include RFI, RFP, RFQ. Evaluates and recommends various technical solutions to meet business requirements.
- Maintains strong knowledge of current and emerging technologies. Interprets their applicability to short and long-term Bank needs as appropriate.
- Provides and promotes the Citizens Experience customer service to all internal and external customers.
- Other duties as assigned
Supervisory Responsibilities
This position has no supervisory responsibility.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s Degree (B.A.) from four-year College or university, or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, percentages and budgeting skills.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnishes in written, oral, diagram, or schedule form.
Computer Skills
- To perform this job successfully, an individual should have a solid understanding of the following Microsoft applications: Excel, Outlook, Project, Access, and Word. Visio is a plus
- Knowledge of SharePoint
- Experience and knowledge with Fiserv Applications a plus
Certificates, Licenses, Registrations
Bachelor’s degree in a field of Business Management. Emphasis in IT a plus. PMP certification a plus.
Other Skills and Abilities
- Working knowledge of various Project Life Cycle Methodologies or similar processes
- Highly organized
- Excellent knowledge of financial /business systems
- Ability to manage multiple support organizations and multiple projects at one time.
- Verbal and written communications skills are essential
- Coordinate meetings for all members of the project team and applicable vendors
- Comfortably work with application vendors on projects
- Must be able to work independently and under deadlines
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
40 hours per week
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