Job description
Scheduler's Job Specific Essential Duties & Responsibilities:
Day to Day Routine Responsibilities:
- Responsible for assisting with the creation of all provider schedules for all Beaumont Urgent Care by WellStreet locations
- Facilitate and approve schedule switches between providers
- Ongoing contact of providers to assist in filling any open shifts
- Arrange emergency coverage, as well as coverage for conferences/meetings for providers
- Position requires on-call assistance at all times for emergencies
- Update emergency call lists as needed
- Work in collaboration with Providers, Credentialing Coordinators, HR Teammates, Recruiters, and Clinical
- Communicate with physicians regarding changes/updates in scheduling protocol
- Determine when to recognize and therefore escalate a staffing crisis within a contract as well as when to request incentives such as shift bonuses to help fill the schedule
- Daily use of systems such as Paylocity, Ultipro/Kronos (or other scheduling system), Microsoft Office &
- Perform other duties and responsibilities not outlined herein as necessary.
Qualifications/Knowledge/Experience:
- One year of scheduling experience required
- Preferred Associate Degree in Business or related field
- Ability to deliver effective oral and written communication
- Advanced knowledge of MS Office products including Microsoft Word, Excel, PowerPoint and Outlook
- Commitment to total confidentiality
- Flexibility to be able to work nights and weekends when needed
- Ability to deliver correspondence and reports timely and accurately
- Ability to work proactively and independently, exercising maturity and resourcefulness, and takes initiative
- Ability to prioritize and manage multiple tasks and changing priorities while dealing with constant change.
- Ability to come to work promptly and regularly
- Ability to take direction and work well with others
- Ability to work under the stress of and meet deadlines
- Ability to concentrate and perform accurately while meeting applicable productivity measures
- Ability to change productively and to handle other tasks as assigned
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