At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for providing support to the VP, Directors and Managers of the Inventory Management & Rental Departments. Duties include providing overall administrative support, answering phones, planning meetings/events, handling general correspondence, ordering, and stocking supplies, maintaining beverage areas, managing workplace expenditures and completing special projects as assigned.

ESSENTIAL DUTIES AND TASKS:

• Provide administrative support that may include, but is not limited to, Payroll and PTO processing, conference room management, managing and receiving mail and packages.
• Maintain office supplies, office equipment and the team break area, including stocking and ordering snacks/beverages and supplies, as well as cleaning the area and machines on a regular basis and working with Resort Services, IT, or other vendors to address and provide servicing of issues with office equipment and the general office space.
• Schedule, organize, and assist with activities such as meetings/appointments, conference calls, department and company events, fund raisers, and other activities as needed. This includes coordinating employee events & recognition efforts; the new employee welcome program and the employee information packages.
• Handle calls and ensure guests and employees are handled in a professional and courteous manner, routed to the appropriate department or team and / or taking and forwarding messages appropriately.
• Processing all Workplace check requests, purchase orders and expenditure vouchers for the departments. Supporting other functions of the team as needing including, data entry, report creation, auditing, and other special projects as needed.

QUALIFICATIONS

• High School Diploma, GED equivalent.
• Previous Administrative experience helpful by not required.
• Customer service and/or hospitality experience a plus.
• Requires excellent organizational skills.
• Must possess strong verbal and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Ability to react and adapt to changes and set priorities.
• Ability to work in a fast-paced environment.
• Detail oriented.
• Self-starter.
• Ability to work independently with little or no assistance.
• Ability to work well with others.
• Excellent customer service skills.