POSITION SUMMARY

The Quality Improvement/Quality Assurance (QI/QA) Coordinator is responsible for assisting the Corporate Compliance Officer by entering data in the computer system; creating reports, forms, and graphs; aiding in data collection for special studies; and assisting in the administrative function of peer review; provides support with planning, organizing, and coordinating quality improvement activities and projects throughout the organization. Will work independently as well as have responsibilities to work in collaboration to support quality assurance initiatives including coaching, data management and reporting. This position reports directly to the Corporate Compliance Officer.

POSITION RESPONSIBILITIES

• Prepares the QI computer system for daily reviews by uploading and downloading information.
• Enters data and creates reports, graphs, tables, and forms concerning quality improvement, utilization review, and infection control.
• Accurately records and relays telephone messages to departmental staff.
• Tallies workload stats such as readmissions, outside review calls, and productivity reports.
• Maintains files and types of correspondence for quality improvement coordinator.
• Generates weekly and monthly reports from the QI computer system.
• Assists in the review process by requesting charts from the health records department and notifying physicians of departmental chart reviews.
• Assist with local, state, federal, and accreditation surveys
• Assist with audits, collect data, perform analysis and generate reports using current statistical tools and techniques
• Facilitates clinic specific and house-wide performance improvement activities
• Assist in educating and training staff as to the Quality Improvement Plan
• Organizes, plans, and manages time effectively to complete assignments
• Maintains professional, courteous communication with all staff, patients and insurance carriers.
• Provides excellent Customer Service
• Travel between clinics will be required
• Other duties as assigned

CERTIFICATE AND LICENSES

• Current Basic Life Support Certification of agreement to obtain by the completion of the ninety-day introductory period.