Job description

Location: CHA Windsor Street Care Center
Work Days: Mon-Fri 8:30am - 5pm with flexibility remote options avail
Category: Professional and Management
Department: Public Health Administration
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union

DEPARTMENT DESCRIPTION:
The mission of the Cambridge Public Health Department (CPHD) is to improve the quality of life for all who live, learn, work, and play in the city by preventing illness and injury; encouraging healthy behaviors; and ensuring safe and healthy environments. CPHD protects and promotes the health of everyone in Cambridge through services, information, policies, and regulations. Department Description
The Cambridge Public Health Department (CPHD) protects and promotes the health of everyone in Cambridge, particularly those who are most vulnerable, through services, information, policies, and regulations. CPHD is an innovative and high-performing organization.
CPHD approaches its work from a Social Determinants of Health framework and is committed to equity, diversity, and inclusion.
The department’s main focus areas are population health; communicable disease prevention and control; emergency preparedness; environmental health; epidemiology; regulatory enforcement; and school health.
Employees at CPHD enjoy benefits such as generous paid time off; a high level of schedule flexibility; regular remote work opportunities; health, dental, and vision insurance options; and more through Cambridge Health Alliance.
CPHD is a qualifying employer for Public Service Loan Forgiveness for those who are eligible. Job Purpose
The Quality Improvement (QI) Specialist position is an exciting opportunity to shape and improve the way the Cambridge Public Health Department works. The QI Specialist has the privilege of working with all divisions of the health department, from community programs to business operations, both internal to the organization and external to the community. Someone in the QI Specialist role will have the opportunity to experience the field of public health from all angles and make a tangible impact on how effective we are in delivering needed care to the people of our city.
The QI Specialist will work with the Director of Performance and Quality Improvement (PMQI) to identify opportunities for improvement at the health department and guide cross-cutting teams through the quality improvement process. The QI Specialist will also assist the Director of PMQI as needed with various Public Health Accreditation Board (PHAB) requirements , which will provide experience in all aspects of local public health, such as data analysis, communications, emergency preparedness, employee satisfaction, policy-setting, and more. Qualifications/Requirements
Applicants to the QI Specialist position are required to have some familiarity with formal quality improvement methods, such as Lean Six Sigma, PDCA/PDSA, Kaizen, or similar. Some experience with Google Sheets or Excel is required. Professional experience or academic coursework are acceptable. Applicants without these qualifications will not be considered.
If your quality improvement experience is not clear from your resume, please submit a cover letter providing more context.
Additional qualifications that would help someone in this role be successful are below. You are encouraged to apply even if you do not have all of these qualifications but are willing to learn.

Minimum bachelor’s degree required, master’s in public health, public administration, or similar field preferred

Open to all levels of job experience and new grads, three or more years preferred

Have knowledge or experience working with public health departments or organizations

Have experience teaching QI concepts to people with different knowledge levels

Have experience and comfort with descriptive statistics

Proficiency with Google Sheets or Microsoft Excel

Be highly organized, detail-oriented, and process-driven

Have strong written and verbal communication skills

Be comfortable leading and facilitating meetings Job-Specific Duties and Responsibilities
The QI Specialist will work with the Director of PMQI on all QI-related needs of the departments. This includes but is not limited to: Conducting QI assessments, identifying potential QI opportunities, leading and facilitating QI projects, identifying or providing QI training to colleagues, and developing QI tools.
The QI Specialist will also assist the Director of PMQI in maintaining the health department’s PHAB accreditation status .

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

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