Location: Middletown, NY
Other location includes Mt. Vernon, NY
Pay Rate: $16.80 per hour
Work Type: Hybrid Schedule, Full Time Monday-Friday 8:00AM-4:30PM
Travel: Required travel to affiliate agencies atleast 1x per month w/ mileage reimbursement
Reports to: Quality Assurance Assistant Director

Quality Specialist – OCFS/DOH/OPWDD

Position Summary:

Part of the Quality Team which is responsible for: Incident Management, Internal Regulatory Audits, and Quality Improvement Activities/audits. This is a dynamic and progressive team that is part of an overall Integrated Quality Model.


Duties & Responsibilities:

• Completes daily QA/QC, Quality Improvement, Regulatory, Safety and Compliance activities that support our OCFS, DOH, and OPWDD programs and services.
• Conducts chart audits, electronically and paper, and ensures follow through to close audit.
• Collaborates with Quality Lead on QA Monthly Reports and Annual Program Review meetings.
• Conducts incident investigations in alignment with OCFS, DOH, OPWDD and/or NYS Justice Center requirements.
• Conducts compliance investigations in alignment with all state and federal rules and regulations.
• Establishes and maintains effective communication and relationships with assigned programs/services.
• Assists with Incident Review Committee and Compliance and Audit Committee meeting preparation and facilitation.
• Facilitates initial and annual trainings as needed or requested by assigned programs/services.
• Serve on agency-wide committees for improving safety, security and emergency management, as assigned.
• Attend and participate in internal and external meetings related to quality, regulatory and compliance, as needed.
• Performs other quality duties as assigned.

Qualifications:

• Skilled in Microsoft Office products (Word, Excel, PowerPoint).
• Excellent verbal, written communication and organization skills.
• Self-motivated and pro-active.
• Working knowledge, or ability to learn, applicable local, state and federal regulations and guidelines (including but not limited to: OCFS, DOH, OPWDD , NYS Justice Center).

Required Education/Experience:

• Associate’s Degree, preferably in a Human Service field, with at least 1 year experience working in the IDD, Child Welfare and/or Dept. of Health field;

• At least 5 years’ experience working within the IDD, Child Welfare and/or Dept. of Health field.

• Experience with OCFS/DOH/OPWDD and/or NYS Justice Center incident investigation requirements preferred.

Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V

IND2023