Job description

Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service.

The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement.

Benefits and privileges

• On-the-job paid training
• Comprehensive health benefits
• Flexible schedules
• Free flights on American Airlines
• 401K program
• Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more!

Job Description

• Guide and direct incoming and outgoing aircraft at the airport on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
• Load, unload, sort as a baggage handler and appropriately transfer passenger baggage on the ramp, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
• Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
• Collaborate with the internal team to ensure a safe and on-time departure
• May clean the interior of the aircraft, clean and service aircraft lavatories
• Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
• Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
• Inform passengers through all aspects of their experience with Amercian Airlines by communicating appropriate information about their trips and belongings
• Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
• Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
• May work in the Baggage Service Office to track the location of baggage and handle passenger questions

Requirements

• Must be a least 18 years of age
• High school diploma, GED, or international equivalent
• Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
• Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
• Flexible to work additional hours with short notice when operationally necessary
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
• Must be willing and able to work outside in variable weather conditions
• Must be able to read, write, fluently speak, and understand the English language
• Authorized to work in the United States without sponsorship

Please click on the link for more insight into Envoy Air: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareersand Facebook.com/EnvoyPilotRecruitment

Job Types: Full-time, Part-time

Pay: $22.55 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Education:

• High school or equivalent (Required)

License/Certification:

• Valid driver's license (Required)

Work Location: One location

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