Receptionist-FT-Orem

Full Time
Orem, UT 84057
Posted
Job description

At Revere Health, we value the health of our patients above all else. As the largest independent multi-specialty physician group in Utah, our healthcare system gives patients the best in communication, quality, coordination and innovation. Founded in 1969 in Provo, Utah, Revere Health has grown to include 29 medical specialties in over 100 locations throughout Utah, Arizona and Nevada.

As the first Accountable Care Organization (ACO) accredited by Medicare in Utah, and the only Next Generation ACO in the state, Revere Health offers a unique, patient-oriented approach to healthcare. We strive to keep medical costs at a minimum while providing the utmost in quality healthcare.

Revere Health: Your Health Above All Else.


Position Summary:
We are looking for a Medical Receptionist in our busy Family Medicine Clinic. An important role of a receptionist in our clinic is to provide a good first impression and give friendly, quality customer service over the phone and in-person. Must be able to multi-task while working in a fast-paced and dynamic environment. We are looking for a team player who is happy, hardworking and dependable.


Essential Job Functions:

  • Must be able to multi-task while maintaining good patient and staff relations and providing outstanding customer service.
  • Greets and welcomes patients and visitors with a happy demeanor whether in person or on the telephone.
  • Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person, by telephone or through computer software systems.
  • Creates and completes tasks messages as needed.
  • Maintains patient records by obtaining and accurately recording patient demographics, insurance, and billing information.
  • Collects co-payments at the time of service, receives payments on accounts and reconciles daily cash reports.
  • Responds appropriately to unexpected office events and situations.
  • Protects the right of patients by maintaining confidentiality of personal, health and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds.
  • Ability to stand and sit for prolonged periods of time.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned.

Qualifications: High school diploma or equivalent. Excellent computer, telephone, and communication skills. Customer service skills, organization, and attention to detail. Dependable, a team player, friendly and professional. Must be able to multitask in a fast-paced and stressful environment and manage a multi-line telephone system. Medical office experience preferred, but not required.


Hours: varies: Monday-Friday 7:30 a.m.-6 p.m. (working 4 days/week)

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