Job description

Tom Wood Volvo Cars is currently searching for a Customer Service/Reception specialist to join our growing team!

The primary roles include, but are not limited to:

• Greeting the customer in a kindly manner
• Answering telephone and routing calls to correct person
• Assisting the Tom Wood Volvo Cars team
• Living the Tom Wood Four Core Values

ABOUT TOM WOOD

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown to include many franchises with locations throughout the Midwest and New Zealand. Our franchises include thirteen automotive brands, the Tom Wood Collision Center, Sixt Rent-A-Car, Big O Tires, Tom Wood Aviation, Tom Wood Powersports, Tom Wood Outdoor Equipment, Integrity Insurance, Quality Leasing Co., Premier Acceptance, and Spiffy On-Demand Car Care. The Tom Wood Group is a collection of vibrant, growing businesses and we remain passionately committed to our 1,000+ team members, our loyal guests, and the communities that we serve. The Tom Wood Group core values of being Humbly Confident and Passionately Driven with a Sincere Desire to Help Others and Uncompromising Integrity are an essential part of who we are and how we run our business.

BENEFITS

As a member of the Tom Wood Group, you’ll not only have a solid career foundation, but you will also receive the benefits associated with a large corporation. These benefits include paid time off, paid vacation and holidays, health, vision, dental, life, and short-term disability insurance, and company-matching 401(k). We also provide paid company training, have an employee assistance program, tuition reimbursement, and great opportunities for future advancement. Salary range and compensation are based on applicable skills and experience.

QUALIFICATIONS

• Detail Oriented
• Highly Organized
• Strong Communication skills
• Ability to work well independently and with others
• Ability to multi-task in a fast-paced environment
• Knowledge of accrual-based accounting
• Proficiency in Excel is required
• Strong computer skills and ability to navigate/enter data into established databases

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location

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