Girl Scouts of Greater Chicago and Northwest Indiana, (GSCNWI) is an organization that focuses on helping girls build courage, confidence, and character. We pride ourselves on collaboration, communication, and teamwork. If you are looking for an organization with a mission that impacts the hearts and minds of girls in a meaningful way, then look no further. We’re committed to being an equitable, trauma-informed, community based organization serving the needs and interests of girls and their families in the 245 communities we cover. We are the Girl Scouts of Greater Chicago and Northwest Indiana.

Looking to work with a mission driven organization? Looking for a role that challenges you? Want your work to add value? Then the Girl Scouts of Greater Chicago and Northwest Indiana is the organization for you. The Recruitment Engagement Specialist role is a position that moves our mission forward and helps change lives.

The Role - Member Engagement Specialist

This position recruits new girl and adult members to Girl Scouting by partnering with schools, faith-based and grassroots organizations, and community influencers. You will report to a membership manager.

This is a full time role working 37.5 hours per week that is also benefits eligible.

What you will be doing:

• Implements a plan to recruit new girl and adult members in targeted areas by using data, understanding each community, and building relationships with local volunteers and families.
• Generates leads to reach membership goals that reflect the diversity of the area served.
• Builds new and existing partner relationships with schools, youth-serving organizations, and faith-based organizations to engage new girl and adult membership.
• Achieves personal, team and council goals at strategic points in an 18-month membership cycle.
• Partners with local volunteers and families to extend awareness of Girl Scouting and provide access to membership.
• Fully engages as a member of a regional membership team.
• Attends local community activities to ensure Girl Scouting is visible, viable and accessible.
• Performs other duties as required or assigned.
• Supports policies and procedures of the GSGCNWI.
• Models behavior consistent with the Mission and purpose of Girl Scouting.

The skills you skills you will use:

• Leadership – Models professional behavior that supports council initiatives, policies, and plans.
• Oral and written communication – Listens with compassion and provides effective communication in person, on the phone and through email with diverse groups of people.
• Customer Service – Goes above and beyond to ensure current and prospective members and their families feel supported in the process of registering and renewing their memberships.
• Judgment, decision-making and problem-solving – Recognizes when sufficient information has been obtained to solve problems and make decisions consistent with mission and processes.
• Team-builder – Collaborates proactively and positively with staff and volunteers to create an environment of transparency, information-sharing, and accessibility.
• Data Quality – Strives to attain high levels of data integrity, while understanding the relationship of membership data and reports to reaching annual membership goals.

What you will bring along:

• Bachelor’s degree preferred, or equivalent relevant experience;
• Fluent Spanish preferred; conversational Spanish candidates invited to apply
• Minimum 1-3 years’ experience in membership or sales
• Highly organized with ability to multitask, handle pressure and meet deadlines
• Excellent written and oral communications skills
• Ability to work independently and communicate through technology, as well as in person
• Basic proficiency or aptitude for inputting information in CRM/customer database system
• Ability to work flexible hours including some evenings and weekends required
• Experience and sensitivity working with diverse populations
• Reliable vehicle and current insurance to travel as needed within the council jurisdiction

What we will support you with:

• Trainings - you will be trained on our equipment, systems, and processes to ensure you succeed in the role.
• Understanding GSGCNWI - we have council meetings to keep each other updated and connect with fellow staff along with offering volunteering opportunities.
• Benefits - we offer health, dental, vision, and supplementary insurances to take care of your overall well being.
• Time off - vacation, sick, personal, holiday, and mental wellness paid time off is available for employees to take care of themselves and show our appreciation.
• A casual work environment - with a casual dress code and the option to work remotely.

GSGCNWI embraces the unique perspectives that you obtain in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. We are proud to be an equal opportunity employer.

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