Job description

We are looking for a Regional Manager to join our team. A great candidate will be a Big picture thinker who understands and enjoys the responsibility of fostering a positive workplace culture. Will travel throughout the state of Montana to oversee several locations.

Will oversee the company’s organizational processes while adding improvements. Their main duties include assisting the human resources team in the recruiting and hiring process. Will work to analyze the company’s organizational process and will find ways to enhance employees’ work quality and productivity.

Responsibilities

· Organize scheduling, training and onboarding

· Conduct quality control tests to make sure products meet certain organizational standards

· Create and give reports to the Director of Operations on the current overall state of the business

· Encourage employees to work in a positive environment

· Monitor employee work and provide guidance

· Implement measures and make sure employees follow safety measures

· Hire, onboard and train staff

· Oversee processes to find areas of improvement

WHO ARE WE?

With over two decades of experience, MVD Express provides licenses/Real ID, vehicle titles, registrations, call center support, and dealer services to over 300,000 customers annually through our Retail, Commercial, and Support Divisions. As the leading third-party agent and partner for the State of Montana and New Mexico, our deep understanding of industry issues inspires us to design better solutions while maintaining a culture of continuous improvement that fosters efficiency, transparency, and accountability.

WHAT DO WE DO?

• Retail Department- We provide License, Real ID, Title and Registration services via a network of specialty retail locations throughout Montana and New Mexico.

• Commercial Division- With multiple processing centers across Montana & New Mexico, the Commercial Division serves over 200 clients that include auto dealers, financial institutions, and rental car agencies. Our dedicated Commercial Team has the expertise to process Titles, Registrations, and Motor Vehicle Record Checks accurately and efficiently.
• Call Center & Help Desk Support- Our Call Center & Support team handles approximately 30,000 calls each month, Call Center agents can assist customers with minor services such as registration renewal or reinstatement and appointment scheduling.

WHO ARE YOU?

You’re an excellent candidate for this position if…

• You are able to work during our days and hours of operation- Monday-Saturday. This is a salaried exempt position.
• You have excellent problem-solving and critical-thinking skills·
• You have the ability to lead large teams and groups·
• You have great attention to detail.
• You have solid knowledge of industry standards and practices·
• You have the ability to create and implement new policies and procedures to increase efficiency·
• Analytical skills

AND YOUR EXPERIENCE INCLUDES…

• 2-3 proven Operations experience·

ALSO:

• You must be able pass a criminal background check.
• Must have a clean driving record with no DUI's

WHAT IS THE MVD EXPRESS TOTAL REWARDS STATEMENT?

• We’re proud to offer the following Total Rewards:
• Medical, Dental & Vision Benefits
• STD, LDT, & Life Insurance
• Employee Assistance Program & Referral Program
• Discounts on MVD Services
• Major Holidays Off, Paid Holidays
• Paid Time Off (accrue 80 hours annually)
• Business Casual Dress Code – Wear Jeans & Sneakers Every Day
• Professional development program

WHERE’S THE LEGAL STUFF?

MVD Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MVD Express participates in the E-Verify Program. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Type: Full-time

Pay: $56,160.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Work Location: One location

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