COMPANY DESCRIPTION: Forbright Bank is a full-service bank, commercial lender, and asset manager headquartered in Chevy Chase, Maryland. Forbright is a banking and financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.

COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION: We are a values-driven institution with an uncommon commitment to decarbonization and sustainability. As the need to build a more sustainable, low-carbon economic system grows increasingly urgent, we are dedicating half of our assets to financing the companies, investors, and innovators driving that change. We are reimagining how a bank should operate in a changing world.

JOB SUMMARY: The Relationship Banker III – Online Branch is responsible for processing service requests associated with new accounts opened online by customers. Examples of service requests are adding beneficiaries to accounts and processing titling changes. They will also review applications that require it and process or reject applications. This will require verbal and email communication with online customers and applicants. The hours for this role are Monday - Friday 9:00am – 5:30pm and one Saturday per month 11:00am – 3:00pm EST.

DUTIES AND RESPONSIBILITIES:

• Work within the bank’s core system to input data per customer requests
• Follow established procedures to review deposit account applications that require manual review to approve or reject
• Speak with customers needing assistance with their online application or service requests

QUALIFICATIONS:

• Bachelor’s Degree from a 4-year, accredited institution
• At least three (3) years banking experience with decision-making authority required
• At least two (2) years customer service experience
• Strong attention to detail

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

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