Job description

Description and Primary Responsibilities

Framebridge is looking for a PT Keyholder for our retail store in Greenwich Village. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang. The Company is headquartered in Washington, DC and operates a manufacturing facility in Richmond, KY. We are excited to be expanding into brick and mortar retail to better serve our existing customers and introduce Framebridge to new customers. Our first retail stores are located in Washington D.C. and nearby suburbs.

What you’ll do:

• Offer exceptional customer service and represent the brand in our retail stores
• Apply excellent listening, oral, and communication skills to build relationships with our customers
• Demonstrate deep product knowledge and design advice to customers
• Inspect, photograph, and measure artwork utilizing Framebridge tools
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Anything required to deliver our 100% happiness guarantee

Qualifications:

• Experience in a customer service, retail, or hospitality role
• An engaging personality with strong interpersonal and communication skills
• Interest in design and excitement to work in a creative environment
• Quick and eager learner of new tools, products, and processes
• Great time-management, organizational, and problem-solving skills
• Willingness to work flexible hours, including evenings and weekends

Extra credit:

Degree in art, design, marketing or relevant fields

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

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