This position is open until filled. We recommend you get your application in as soon as possible.

The Enterprise Risk and Claims Analyst supports identification and management of Organizational risk. The Analyst will provide knowledge of pertinent federal, state, and local laws and regulations, and EWEB policies and procedures Oregon Tort Claims Act, ORS, OAR, and case law as they pertain to claims handling. The position requires excellent customer service skills and the ability to independently research and evaluate and recommend responses to claims.

This job has a broad range of responsibilities and is placed in the job family by the performance of increasingly complex tasks and duties. Specific duties will vary, and they may change as necessary to meet business needs.

Specific duties include:

• Reporting on significant risk and control issues and assist in the development of effective remediation and/or mitigation plans.
• Participating in enterprise-wide projects to ensure new risks are appropriately identified and addressed.
• Supporting policy review, program assessment, compliance reporting, or other assurance related functions for assigned business units.
• Assisting manager and other Enterprise Risk Analysts in developing action-oriented and compelling governance, enterprise risk, compliance, audit or other ERM related reports.
• In a timely manner investigates and adjusts claims within EWEB's self-insured retention limits and ensures proper documentation of claims.

The successful candidate will have knowledge of and direct experience with:

• Risk register, risk exposure, risk reporting and handling of risk events
• Working knowledge of pertinent federal, state and local laws and regulations.
• Oregon Tort Claims Act, ORS, OAR and case law as they pertain to claims handling.

The starting annual salary for this position is commensurate with knowledge, skills, education, and experience as it relates to the position. The hiring ranges for the positions are as follows:

• Enterprise Risk and Claims Analyst I: $63,835 - $76,909 annually
• Enterprise Risk and Claims Analyst II: $69,215 - $86,519 annually

Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Please provide detailed answers to each question. Please do not reference your resume or application in your responses. Applications may be rejected if incomplete.

This position is based in Eugene, Oregon; however, it has been approved as a hybrid telecommuting arrangement involving a combination of telecommuting and working on-site on a less frequent basis. EWEB is committed to the safety of the workforce, therefore on-site visits may be reduced based on CDC/OHA guidelines due to COVID-19.

WORKING AT EWEB

EWEB values total worker health both at work and at home and provides a robust compensation & benefits package – Read more about our benefits.

Why EWEB

EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. EWEB is also committed to providing a work environment conducive to the safety, health, and well-being of its workforce, and offers great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and employee credit union. We are currently one of the top three healthiest employers in Oregon and consistently rank within the top 100 healthiest employers in the nation!

Founded in 1911, EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers.

Our mission is to enhance our community's vitality by delivering drinking water and electric services consistent with the values of our customer-owners. And our vision is to do so while being a local utility that inspires our customers to invest in and rely on us.

Our core values:

• SAFETY: We value the physical and psychological health and safety of our workforce and the public.
• RELIABLITY: We value the continuous, on-demand delivery of quality drinking water and electricity.
• RESPONSIBLITY: We value the prudent and sustainable stewardship of our customers' financial and natural resources, including our impact on affordability and role in reducing the greenhouse gases (GHGs) contributing to climate change.
• COMMUNITY: We value our local governance and obligation to transparently serve our community.

Why Eugene?

It’s a city big enough to boast excellent restaurants, arts, and events, but small enough to still feel like a community. It’s also easy to get out of town, making it an ideal place for lovers of outdoor activities, with world-class opportunities for fishing, rafting, bicycling, hiking, and camping. The city is just an hour to the Cascades Mountains or to the Oregon Coast, but you don’t have to leave Eugene to find nature. The Willamette River runs through the middle of the city and there are parks and trails throughout Eugene. Home to the University of Oregon, Eugene is proud to have hosted the 2021 Olympic Track and Field Trials and the 2022 Track and Field World Championships. Whatever you’re looking for, you can find it here!

Equal Employment Opportunity

EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining and advancing talent from all sources strengthens our bond with the multifaceted community we serve.

Tobacco, Smoke, and Vapor - Free Campus Policy

EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks.

MINIMUM TRAINING AND EXPERIENCE REQUIRED:

Enterprise Risk and Claims Analyst I: Minimum of one (1) year relevant professional work experience in records management, contract management, compliance management, business process analysis, project management, collections, insurance, claims, or paralegal.

Enterprise Risk and Claims Analyst II: Minimum of three (3) years relevant professional work experience in records management, contract management, compliance management, business process analysis, project management, collections, insurance, claims, or paralegal.

Education: Bachelor’s degree in business, accounting, finance or a related field strongly preferred.

Desirable education, experience, training and certifications: ARM, CPA, CMA, CIA, PMP, and/or PgMP. Experience in ERM methodologies and tools in the utility sector.

Equivalency: Equivalent combination of education and experience may qualify.

Valid driver license: Yes, or the ability to obtain one within 30 days of hire.

Type and frequency of personal contact required (general public, organizations, EWEB employees): Daily and frequent contact over the telephone and in person with EWEB employees as well as other external parties and agencies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)