Job description
The Sales Associate Position
Primary Responsibilities
- Deliver excellent customer service by fostering an environment that is friendly, helpful, knowledgeable and efficient for customers and co-workers
- Follow company policies and guidelines for signage, visual display, and merchandise placement to maximize sales, ensure safety and minimize shrinkage
- Build guest loyalty through in-store programs including, but not limited to, Design Services, private label credit card, and community outreach programs
- Demonstrate the ability to clearly convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings
- Provide customers with accurate and efficient service to educate them on the products and services available through Ballard Designs
- Engage in store meetings, trainings and activities to elevate the overall customer experience by sharing the relevant information
- Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs
- Achieve sales in line with daily, weekly, monthly and quarterly objectives for the store
- Contribute in all aspects of store maintenance and merchandising: assist in maintaining a clean, organized and easy to shop sales floor
- Assist in handling merchandise stock, proper ticketing of merchandise
- Keep up to date on the technical aspects and resources available to serve the needs of the customers effectively
- Participate in store inventory
Qualifications/Experience
- High School Diploma or GED or equivalent combination of experience and instruction
- 1-2 years of specialty retail sales experience
- Ability to demonstrate understanding of professional sales procedures and customer service
- Excellent communication skills, including verbal, written and active listening
- Computer skills, including point of sale software, internet based programs and previous cash handling required
- Ability to be mobile on the sales floor for extended periods of time
- Availability to work flexible schedule, including evenings, weekends and holidays
- Ability to lift and mobilize medium to large items, up to 50lbs
- Ability to climb ladders and be fearless
- Ability to continually smile, be nice, and be genuinely friendly in an environment where guests are the reason we are in business
Job Type: Full-time
Pay: $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Louisville, KY 40207: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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