Company profile
Dries Van Noten was a charter member of the collective of Belgian designers that disrupted the fashion culture with their avant-garde aesthetics and stylistic daring in the mid-1980s. All alumni of Antwerp’s Royal Academy of Fine Arts, they became known as the Antwerp Six.
In 1986 he established his own label and opened his first boutique in the Belgian fashion capital, and in 1993 brought his women’s collection to the Paris runways.
His clothes are crafted in extraordinary fabrics and prints, the large majority of which are conceived and exclusively created by Dries and his team. Van Noten’s vision, skill and devotion to the artistry of his designs elevates his work to transcend trends and time.

SUMMARY

Responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by the Store Manager as necessary.

Sales Generation:

• Achieve sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

Customer Service:

• Provide the highest level of customer service
• Build and maintain repeat clientele by utilizing clienteling tools
• Cultivating genuine client relationships
• Resolve all client problems and complaints quickly and effectively

Operations:

• Ensure facility maintenance, presentation and organization
• Assists in processing studio pulls, following up with stylists/personal shoppers, and closing out studio pulls in a timely manner
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of Shipping/Receiving protocol, policies, and paperwork
• Participate in physical inventories and stock audits
• Assist management team in ensuring restock protocols are being maintained daily
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs, and meetings as directed by store management

QUALIFICATIONS

• Minimum 3-5 years retail sales, preferably in the luxury market.
• Excellent communication, organizational, and interpersonal skills.

We are an Equal Opportunity Employer M/D/F/V