Company Description:

As pioneers in the private jet travel industry, TCS World Travel has developed and operated more expeditions than anyone else—and continues to innovate new ways of exploring the world. Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in the Travel + Leisure World’s Best Awards, AFAR Travelers’ Choice Awards, Conde Nast Traveller Readers’ Choice Awards and Departures Legend Awards among others.

Opportunity:

The Travel Consultant role is for a highly self-motivated individual. This person is responsible for actively selling luxury private jet programs (priced between $150K - $170K per person) and develops world-class, personalized travel experiences to high net worth individuals via phone, email and in-person communications. It is essential in this role to meet or exceed all assigned revenue goals. This person will be handling prospective clients through the sales cycle from inbound leads to booking the trip, and maintaining the post-booking relationship. This role will involve developing strong relationships with clients via phone and email communication and creating a strong and continuous relationship via outbound calling, as well as will be adept at accurately maintaining client contact information in Salesforce.

What You Will Be Doing:

• Learn about and stay updated on all TCS and TCS partner products offered for sale
• Answer inbound phone calls and emails from prospective clients
• Create custom itineraries combining guest requests and insights and recommendations on their trip
• Conduct outbound communication (phone and email) to prospective clients and ensure they progress through the sales cycle
• Sell preferred vendor travel insurance for both products
• Accurately maintain real-time client contact information and forecast sales opportunities in Salesforce
• Supervise client issues, feedback, deadlines, and results and ensure client issues are handled successfully and quickly, bringing up to the Director of Sales when needed
• Provide Sales & BD team regular updates on what’s working well, what challenges exist, and proposed plan to address them
• Partner with other departments, including the marketing team, operations team, and guest services team
• Participate in weekly 1:1 meeting with Director of Sales and working closely with sales colleagues in refining sales skills and strategies to get results
• Assist with travel agent trainings via webinars and in-person
• Knowledge of all company Health & Safety standards and execution of applicable responsibilities is outlined in the company Safety Management System (SMS).

What We Are Looking For:

• Requires 5+ years of relationship-based phone selling experience to high net worth individuals.
• Experience selling travel products or luxury services/products
• Experience establishing sales goals, evaluating results and putting into place plans for improvement and optimization is a must have
• In-depth understanding of the sales process and demonstrated ability to deliver results and close sales
• Outstanding planning, interpersonal, and prioritization skills
• Excellent verbal and written interpersonal skills (professional and eloquent)
• Technology-savvy - proficient in using a CRM and MS Office.
• Handles stressful situations calmly and professionally
• Position may require infrequent (15%) overnight domestic and international travel.

Apply now, we would love to get to know you!

HERE IS MORE DETAIL ABOUT THE TRAVELOPIA GROUP...

Travelopia is the world’s leading collection of experiential travel brands, private equity owned by KKR; we have a global footprint, with key offices located in the UK, USA, Canada, and India, with over 2,000 colleagues across 30 countries worldwide. Our Group Functions provide professional services to our portfolio of brands and include Technology, HR, Finance, Legal, Procurement, Compliance, Health & Safety, and M&A. We are working collectively, sharing our knowledge, expertise, and best practices to stay at the forefront of the travel industry.