About Salem Stones: Salem Stones is a rapidly growing wholesaler of granite monuments and memorials. We primarily work with retail monument shops, cemeteries, funeral homes, churches, and civic organizations offering granite monuments, memorials, mausoleums, and community columbaria, as well as sandblast name/date engraving and laser etching services. We service our customers from two warehouses: Columbus (Obetz), Ohio (headquarters) and Elberton, Georgia and have Regional Sales Managers (RSM) covering 39 states in territories throughout the Eastern coastal, Southern and Midwest regions of the country. As a family-owned Granite memorials Distributor, Salem Stones has cultivated personal relationships with customers since 2006. In an industry devoted to memorializing loved ones, personal relationships are vital. The relationships we maintain with our customers are special and feel equally devoted to our employees. Our people and work habits define our high-performance culture, where we strive for superior customer service and outstanding employee satisfaction every day.

Position Description: The Sales Development Representative is tasked with identifying and generating sales opportunities for the Regional Sales Managers (RSMs) through outbound calling activities. The right candidate will be comfortable and confident on the phone making 50-75 calls per day from a provided list to qualify leads by providing and collecting basic information that is recorded in a CRM. A successful candidate will be a self-starter who is savvy at getting past gatekeepers to make appointments for RSMs with key decision makers and will be compensated for leads and appointments that the RSMs convert into actual sales. Salem Stones will provide a company laptop, phone and necessary software.

Education and Experience: Bachelor’s degree preferred; High School Diploma or equivalent required. 1+ years of successful experience in outbound phones sales or telemarketing. Adept computer skills including proficiency with Microsoft Office. Experience with CRM applications preferred (Salesforce or similar applications).

Essential Duties and Responsibilities:

• Make 50+ outbound phone calls per day from a provided list to cemeteries, funeral homes, churches, civic organizations, and retail shops.
• Display a basic understanding of industry terminology and talk about offered products at a high level. Training is provided – industry experience not necessary.
• Qualify leads and ask probing questions to effectively work through provided list of leads to get to a Yes or No quickly – then move on.
• Set appointments and generate sales opportunities with qualified leads for RSMs.
• Log calls and record detailed notes in Freshsales CRM. Manage accounts in neat and organized manner.
• Work additional special projects as needed.
• Collaborate with sales and marketing team member on strategic sales approach.
• Lead by example according to our company’s values of (1.) Bring your best everyday, (2.) Do what is right for the customer, (3.) Honor commitments, (4.) Be fanatic about response time, (5.) Find a way and (6.) Create a tone of friendliness and warmth.
• Additional duties and support as required.

Knowledge, Skills and Abilities:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Extremely self-motivated with a strong work ethic.
• High level of integrity and strong commitment to being a part of a successful and growing team.

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