The pay range for this position at commencement of employment is expected to be between $120,000 and $130,000/year*

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon's Benefit Index , Nomura's benefits rank #1 amongst our competitors

Department overview

Nomura is looking for a strong 3+ years experienced professional to join the global SRE Monitoring Team. This team is the custodian of our Monitoring framework and is thus responsible to help administer and support the production environment.

Role description

The individual will be a part of our US based Monitoring team and shall be responsible to provide support for our monitoring tools. The candidate will work closely with his peers in other regions as well as with the engineering teams to facilitate the strategic objectives of the team.

Day to day responsibilities will require dealing with both off the shelf as well as home grown solutions. These tools include Splunk, RiverMuse, SMARTS, SevOne, ThousandEyes, EverBridge, Grafana, Loki, Cortex knowledge of monitoring tools/domain is a must.

Aspiring individual must be a quick learner and be able to understand and support the complex production ecosystem. To that end, they should be familiar with industry standards and best practices in terms of managing releases / changes / incidents / requests etc. We expect the individual to leverage skills and production support experience to find solutions to problems without causing any impact to production.

We'd prefer an individual who can innovative and find opportunities to improvise either via process improvement or automation and is self-motivated as well as motivates others to be a driver of change. Needs to be a team player and foster a healthy and conductive environment in the team where everyone is supportive and respectful of other's opinions.

Team leading experience would be an advantage.

Skills, experience, qualifications and knowledge required

Masters or Bachelor's degree in Computer Science / Information Technology or a related field, or proven equivalent experience.

Must Have Experience (in precedence order):

• At least 3 years' experience in Monitoring tools and technologies (in an administrative capacity) for a medium/large scale enterprise infrastructure. Experience in end to end instrumentation of monitoring for various teams, configuring event correlation / de-duplication criteria etc.
• Good to have - DevOps Tools and technologies (at least some). Preferably GitLab, Jenkins, Ansible, Nexus etc.
• Supporting a medium / large scale production environment
• Solid hand-on Linux experience Sound troubleshooting skills and basic-intermediate administrative concepts. Strong hold on general purpose commands.
• Sound knowledge of ITIL
• Decent understanding of DB Platforms Sybase / MySQL / MSSQL general RDBMS concepts, SQL

• Basic knowledge of / familiarity with other infrastructure technologies such as Middleware (ActiveMQ / Solace / EMS / Tibco etc.), Web servers, Load balancers, Directory Services etc.

Development (desirable):

• Shell Scripting
• Python / Ruby
• JSON/XML
• Using APIs

Environment Tools (desirable):

• Any Cloud Service Platform (preferably AWS)
• Monitoring Tools Splunk, Grafana, Loki, Cortex, SMARTS, ThousandEyes etc.
• Source code control platforms (Eg. Git)
• Continuous integration (Eg. Jenkins)
• Collaboration tools (Eg. Confluence, JIRA)
• Configuration & deployment tools (Eg. Ansible / Puppet)

General Attributes:

• Passionate in providing high quality deliverables and learning new technologies
• Strong and confident communicator with good interpersonal skills
• Able to take the initiative to investigate and follow-up with various stakeholders to resolve issues
• Solid understanding of release, deployment, and change management processes
• Self-motivated individual, quality and improvement focused
• Self-starter and able to self-manage
• Must be able to take initiative to keep own skills up to date and to maintain awareness of current technology developments
• Ability to prepare accurate reports for all levels of staff in a language and tone appropriate to the audience
• Good team player, ability to work on a local, regional and global basis and as part of joint cross location initiatives

• base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors".

Nomura is an Equal Opportunity Employer