Job description
Performs a variety of routine to moderately difficult clerical and secretarial tasks in the Public Defender’s Office. Responsibilities include, but are not limited to: entering information from applications and criminal complaints into computer database; opening case files; preparing forms and labels; general clerical work; transcribing dictation; responding to inquiries by telephone, e-mail and in person; referring callers to appropriate persons and agencies; scheduling of appointments and court appearances; accurately recording and transferring information; demonstrating an ongoing ability to multitask; answering incoming calls, determining the purpose of call and handling appropriate transfers and message taking; an attention to detail, following tasks through to completion despite multiple distractions/interruptions; use of established forms and creation of templates as needed; an ability to work independently and complete work in a timely and accurate manner; an ability to communicate well with others and work cooperatively with a wide variety of individuals and agencies.
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