Job Summary
Responsible to operate comprehensive safety plans, processes, and equipment to include, but not limited to: physical security of corporate structures (on and off campus); facilitate staff, patient and visitor safety and security; respond to all emergency dispatches and security systems. To assist in maintaining control of Hospital entrances including operating Weapon Detection System, Maintain Visitor Registration System, assisting with Hospital Lockdowns, and assist Patient Access. Assumes duties for Central Monitoring staff to include: EMS/Police Dispatch, physician answering service management, Hospital communication, and emergency communication. Operates and maintains patient valuable program and comprehensive lost and found program. Management of the infant/child anti-abduction system (HUGS System). Member of Hazmat Team.

Minimum Job Requirements

• High School Diploma or its equivalent.
• Possess a valid Indiana operator’s license and proof of insurance coverage.
• Within One (1) Year of Employment
  • Obtain Hazardous Materials Training at an Operations level either through the State of Indiana or through the Federal Emergency Management Agency (FEMA).
  • Achieve and maintain Basic Life Support (BLS) certification.
  • Complete Nonviolent Crisis Intervention or equivalent program.
  • Successful completion of the International Association for Healthcare Security and Safety (IAHSS) basic and advance training.
  • Complete Taser Certification Training.
  • Complete Physical Tactics Training.
  
  

Preferred Job Requirements

• Basic Certification for Indiana Data and Communication System (IDACS).
• Experience with healthcare Security or applicable Security Experience.
• Hazardous Materials Training.

Skills / Knowledge / Abilities

• Knowledge of: Patient Privacy Laws (HIPAA), Law Enforcement and Healthcare Terminology.
• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other Hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
• Excellent communication with outside agencies, i.e., other law enforcement agencies, Healthcare Facilities, and oversight agencies.
• Interpersonal skills necessary to carry out duties in a professional manner, as well as the ability to work well under stress.
• Ability to problem solve and work well in a team environment.
• Detailed and thorough completion of incident reports.
• Use of critical thinking skills.
• Basic computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Excellent customer service skills.
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties. To include: confidential information such as law enforcement information not authorized for release to the public, confidential employee issues, and patient privacy.
• Ability to de-escalate aggressive behavior or tumultuous situations.

Working Conditions

• Typical hospital clinical environment with frequent standing and walking.
• Work may be subject to interruptions.
• High stress environment.
• Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards.
• Exposure to inclement weather conditions.
• Risk of bodily injury, including serious bodily injury and death.
• Works in close proximity to patients and visitors.
• Works with protected health information.
• Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.
• Occasional appearances for depositions, administrative hearings, inservices, and court proceedings.

Physical and Mental Activities, Tools and Equipment

• Able to hear radio pages, alarms and emergency vehicle warnings (Audible and Visual).
• Standing, walking, stooping, bending, lifting, pushing and pulling to perform duties in a safe manner.
• Able to physically manage combative subjects in emergency situations.
• Ability to carry, drag, or restrain individuals from 50 to 300 pounds and lift in excess of 50 pounds.
• Managing several different critical incidents while maintaining a professional attitude. Incidents may include large crowds, armed subjects, and subjects suffering from a mental health crisis.
• Control of emotions during periods of uncertainty.
• Operating computers and standard office equipment.
• Operating a variety of law enforcement tools, i.e., Non-lethal devices, and mechanical restraints.
• Wear department issued body armor and duty gear that can weigh as much as thirty (30) pounds at all times when on patrol.
• Use of various clinical restraints and tools, i.e., Soft Restraints, Tuff-Cuffs, Posey Vests, Spit Masks.

Equal Opportunity and Affirmative Action Employer: Minority/Female/Veteran/Disability.
Marion Health is a smoke-free environment.