Job description

Job Description
This position includes evening hours.
Grade 12
General Statement of Duties
Performs patrol, investigative and related services to ensure the security, safety, and protection of employees, customers, and assets of the City; performs directly related work as required.
Examples of Essential Work

Patrols all assigned areas and monitors activity to identify violations and takes appropriate actions, including rectifying the situation through a dialogue with all parties involved as warranted and/or notifying police when appropriate;
Responds to calls and/or complaints from employees and customers, documenting statements, identifying unsafe or unlawful conditions and taking appropriate action;
Maintains a highly visible presence for the purpose of deterring crime;
Maintains good public relations and provides an identifiable source for employees and customers to go to for assistance, guidance, protection and service;
Performs a daily activity of public relations through speaking with employees and customers, responding to their needs, as needed;
Informs his/her supervisor immediately of any situation which appears to be out of the ordinary;
Performs security and safety checks;
Produces documentation and give testimony in open court, as necessary;
Provides support for Police Officers at the scene of an incident and remains aware of surroundings for other potential problems;
Responds to alarms within respective facility;
Maintains an awareness of any emergency situation including fires and natural disasters, and contacts the appropriate agency or City department;
Completes thorough and accurate reports of all incidents and completes special reports for his/her supervisor as requested;
Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; and more.

Acceptable Experience and Training

Graduation from High School or possession of a GED; and
Some related public service experience preferably in security or law enforcement ; or
Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications

Ability to pass a background check.

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