Senior Claims Specialist – Construction

Subcontractor Default Insurance

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As an Subcontractor Default Insurance Senior Claims Specialist, you will play a critical role in managing and resolving AXA XL's claims for the SDI Claim team. You will work closely with your manager, fellow Claims Specialists, claim consultants and outside vendors to drive files to resolution and will interact and collaborate frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

DISCOVER your opportunity

What will your essential responsibilities include?

• Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted.
• Coordinating and managing communication with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL.
• Proactively managing external subrogation counsel and setting litigation strategies when counsel is engaged on a claim.
• Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves.
• The production of internal reports and
• Identifying, monitoring and reporting on emerging liability and coverage trends.

You will report to the Manager of Subcontracor Default Insurance Claims.

SHARE your talent

We’re looking for someone who has these abilities and skills:

• SDI claims experience: 5-10 years of experience managing SDI or other Construction-related claims, preferably bothconstruction and commercial, and/or experience managing high exposure and complex construction claims. Demonstrated experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files.
• Strong communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
• Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
• Strong ethics: Handle responsibilities with integrity and the highest standards of professionalism.
• Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
• Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
• Education: Bachelor's degree required, JD preferred.
• The pay range for this position is ($115,000– $182,000). Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Diversity & Inclusion

We know that a diverse workforce and inclusive culture enable business growth and are critical to our success. That’s why we have made a strategic commitment to attracting and retaining the most diverse workforce possible, while creating a strong, inclusive culture where everyone is welcome and can contribute and reach their highest potential.

• Named to the Diversity Best Practices Index – 2017, 2018
• Signatory to the CEO Action for Diversity
• Signatory to the UK Women in Finance Charter
• Twelve Colleague Resource Groups around the Globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits

AXA XL is an Equal Opportunity Employer.