Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health.

**Hybrid Position**

Job Description Summary:

The Senior Colleague Relations Partner regularly interacts and consults with Health Ministry management and regional Colleague and Labor Relations leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints.

Coaches management through the resolution of complex and high risk colleague relations matters, including but not limited to counseling and coaching colleagues on performance and/or disciplinary issues, investigating and responding to formal internal and/or external sourced colleague complaints, handling and responding to formal colleague complaints through the problem resolution process, and managing and resolving other fitness for duty, diversion and/or reasonable accommodation matters.

When required and necessary, conducts specific colleague relations training and other employment law focused trainings.

MINIMUM QUALIFICATIONS

1. Must possess knowledge of state and federal laws, regulations and requirements related to HR and colleague relations, colleague dispute resolution, and fostering a positive colleague working environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.

2. Master's degree and prior health-care experience preferred.

3. Advanced knowledge of employment laws and their application in operating environments is required.

4. Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities. Strong logical and deductive reasoning abilities. Ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.

5. Ability to support a change management and process improvement work environment. Ability to identify and implement innovative ways to deliver higher value programs and services more efficiently and effectively.

6. Demonstrated interpersonal skills and communication both written and verbal with proven ability to interact effectively with multiple levels of the organization.

7. Ability to handle, prioritize, and appropriately delegate competing and multiple tasks/projects in a timely and organized manner.

8. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

9. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

All your information will be kept confidential according to EEO guidelines.