Who We Are:

ICMA is at the core of creating better communities. Serving more than 12,000 members globally, we are the world's leading association of professional city and county managers and other employees who serve local governments.

At ICMA, we take the concept of local government leadership and management further into the future. Through our mission and passion to advance professional local government, we help communities deliver innovative services, empower resident engagement, enable economic development, strengthen leadership, ethics, and provide forward-thinking management.

We ensure a diverse and inclusive workplace by welcoming people of different backgrounds, experiences, abilities, and perspectives and by learning from each other, individually and collectively.

A Great Opportunity:

Do you have prior experience developing and maintaining international business relationships in a project management role? Does mission-driven work and making an impact on others excite you? If the answer is yes, we have an excellent opportunity waiting for you!

ICMA's Global Development and Engagement Team is seeking a dynamic professional to fulfill the role of Senior Program Manager, Global Market Development.

The ideal candidate will be part of the Global Development and Engagement (GDE) team and assist in establishing and growing business and professional relationships in global markets for ICMA professional development products and services.

The position reports to the Managing Director, Global Development and Engagement.

The position and salary offered will be based on the candidate's experience.

What You'll Do:

• Support development and implementation of the ICMA Global Engagement Strategy roadmap
• Manage design, delivery and performance assessments of ICMA professional development programs and recognition products for local government professionals around the world
• Plan and execute new market segment development for ICMA's professional development products and services, to include market research, determination of customer behavior, value proposition message development and promotion
• Manage relationships, collaboration, and communication with ICMA members, international professional associations, educational institutions, and other stakeholders
• Identify new partnerships and secure strategic investments to deliver quality products and services and grow ICMA's network
• Design and promote initiatives that support global networking and exchanges of best practices and innovation
• Partner and collaborate with ICMA staff, governance, customers, members and partners to ensure coordination and connection to broader global market development efforts
• Work directly with ICMA staff across different organizational teams to ensure coordination and connection to broader global market development and global engagement efforts
• Oversee development of ICMA's International Digest newsletter and other content for global audiences
• Manage various projects, including scope, schedule, resources, and budget
• Promote a culture of excellence, inclusion, learning, support, diversity, and innovation

What You Need To Be Successful In This Role:

• Bachelor's Degree in public policy, public administration, political science, business administration, international relations, or related discipline (Master's Degree Preferred)
• Eight or more years of international work experience leading cross-functional projects with multiple stakeholders. Work with or related to subnational governments preferred.
• PMP and/or applicable professional certification highly desired
• Knowledge of one or more foreign languages a plus.

Knowledge, Skills, and Abilities (KSAs):

• Advanced writing and communication skills
• Demonstrated understanding of local government functions
• Strong presentation skills coupled with the ability to articulate complex concepts to different audiences
• Significant customer-facing experience
• Demonstrated ability to develop and implement marketing and business plans across geographies
• Ability to rapidly gain/build trust and confidence of internal and external stakeholders
• Ability to develop and sustain relationships
• Experience with explaining/promoting to different markets and business lines
• Ability to use analytics to solve a problem, tell a story, or to define a business strategy
• Ability to use data, persuasion, influence, and networking to drive favorable outcomes, both internally and with potential partners
• Demonstrated ability to develop KPIs and effectively measure results
• Proven ability to orchestrate activities and problem solve across multiple stakeholder teams, leading others in delivery of a solution
• Ability to work with multiple cultures and commitment to diversity, equity and inclusion
• Knowledge of and proficiency in project management software/tools, Microsoft Office Suite, intranet, and virtual communication platforms

Physical Requirements/Work Environment:

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in a home office environment free from hazards or unpleasant environmental conditions.
• Work requires 10 to 20% of travel abroad to target countries; work in international locations may involve occasional exposure to unpleasant environmental conditions and/or hazards. Occasionally requires work be performed outside with exposure to temperature and climate extremes.

What We Can Offer You:

• Remote work environment
• A collegial working environment where teamwork and individual contributions are valued
• A competitive salary
• A comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefits
• Paid time off to include vacation, sick leave, holidays, and floating days
• Generous retirement plan
• Opportunities for ongoing professional development

This position is based out of ICMA's headquarters, located in Washington, D.C. At this time, all ICMA staff are working remotely. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm EST. Travel domestically and internationally may be required.

The selected candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

As a federal government contractor subject to Executive Order 14042, ICMA requires its Colleagues to be fully vaccinated against COVID-19, unless they are approved for a reasonable accommodation based on a disability (including a medical condition) or sincerely-held religious belief that prevents them from being vaccinated. Colleagues must provide proof of full vaccination prior to their start date or obtain a legally-required accommodation from the vaccination requirement.

EEO Statement:

At ICMA, we strive to promote and sustain a culture of diversity, inclusion and belonging every day. ICMA is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, sex/gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for ICMA job opportunities.