Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Sr. Quality Control Specialist, Ground Support Equipment functions as a subject matter expert within the Ground Support Equipment Team at Alaska Airlines and Horizon Air. As an individual contributor, this role exercises considerable judgment in developing and overseeing quality control programs as well as performing complex quality control audits of vendors performing maintenance activities on Ground Support Equipment owned by Alaska Airlines (AS).

Key Duties

• As a subject matter expert, partner with the Regional Manager, Ground Support Equipment to develop and oversee quality control programs.
• Monitors work-in-progress to ensure all vendor workmanship is of acceptable quality and that all work is accomplished in accordance within the work scope, on time and in compliance with applicable specifications.
• With minimal direction from leadership, exercise considerable judgement to conduct complex reviews, investigations, and a variety of quality control audits to facilitate improvement in processes that support GSE operations.
• Collaborate with auditees in an effective manner working with all levels of GSE leadership and vendor maintenance providers to collect compliance data to help support their process improvements.
• Conduct follow-up checks, monitors development and verify implementation and effectiveness of corrective actions.
• Review root cause analysis to identify process level breakdowns.
• Understand business processes and key controls to mitigate operational and safety risks.
• Lead and assist with ad hoc departmental/administrative and project-based initiatives.

Job-Specific Experience, Education & Skills

Required

• 3 years of Practical Ground Support Equipment Experience.
• 1 year of experience overseeing the work of other ground support equipment technicians or 1 year of quality control auditing experience.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Thorough understanding of airline safety and operating standards, as well as a thorough understanding of GSE operations.
• Strong ability to problem solving, planning, organizational, and analytical skills.
• Strong ability to balance and effectively manage multiple project/demands.
• Proficiency with Microsoft Office (Word, PowerPoint, and Excel).
• Ability to travel up to 75%.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• ASE Certification.
• Technical trade school in repair and maintenance.
• Electric powered vehicle experience.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 12/13/2022

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2022-9508

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.