Job description
We are looking to bring on a Senior Engineer with a strong Cisco background. You will be doing everything from building/implementing and upgrading the Cisco Voice environment. You should have at least 4+ years working with Cisco Unified Communications, UCCX, Expressways, Cisco Unity, and Jabber.
Responsibilities
- Responsible for implementation and technical support of Cisco Unified Communications related technologies
- Pre-sales design and post-sales implementation of new UC systems.
- 2nd and 3rd level support of existing systems.
- Upgrades to all supported VoIP / UC systems.
- Monitoring of Managed Services UC customers via 3rd party network monitoring software.
- Perform other Cisco technology-related duties as assigned
Required Skills & Experience
- At least 4+ years as a Cisco Voice Engineer
- CUCM/Unified Communications
- Cisco Unity
- UCCX Scripting
- Jabber
- Routing/Switching
Desired Skills & Experience
- CCNA Voice +
About Us
Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.
If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.
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