Service Director

Full Time
Sacramento, CA 95820
Posted
Job description

JOB DESCRIPTION

Position: Service Director

Position Status: Full Time

Schedule: Monday—Friday, Some Saturdays and Evenings

Category: Non-Exempt

Supervisor: Reports to the Lead Service Director or other supervisor as may be assigned.

Job Summary: Work with at-need families in the delivery of Vigil, Funeral Masses and Committal Services as per the instructions provided by the funeral arranger and/or Lead Service Director, while maintaining the highest standard of customer care.

Essential Functions:

  • Deliver our ministry in accordance with the Rites of Christian Burial, assisting clergy as needed.
  • Exhibit exceptional customer service skills, empathy, and respect.
  • Have a working knowledge of Catholic traditions and other cultural traditions as applicable.
  • Ability to speak clearly in front of large groups; indoors and outdoors.
  • Transportation of decedent for funeral and cemetery services via hearses and vans.
  • Transportation of flowers and memorabilia via hearses and vans.
  • Adjusts decedent, in casket, as needed for proper and respectful presentation.
  • Have a working knowledge of Parish facilities and staff and be familiar with location specific processes.
  • Set up and clean up CFCS facilities before and after services.
  • Maintain cleanliness and preparedness, including fueling, of vehicles and report any operational or cosmetic issues to the Lead Service Director upon discovery.
  • Maintain general cleanliness of Funeral Center/ Home areas including Chapels, bathrooms, reception rooms, etc.)
  • Other duties as may be assigned.

Minimum Qualifications:

1. Licensed Funeral Director, preferred

2. Must hold a valid California Driver’s License.

3. Must be a Catholic in good standing.

Education:

1. High School Diploma or equivalent.

2. Associate Degree, preferred

Ability:

1. Must be able to lift at least 50 lbs.

2. Must be able to spend up to 3 consecutive hours standing, indoors and outdoors, in all weather conditions.

Skills/Knowledge:

Practicing Catholic with knowledge and understanding of the Catholic Church; Proficient in Microsoft Office Products (Word, Excel, Access, Outlook); excellent interpersonal and phone skills; great organizational skills; ability to maintain strict confidentially; professional temperament and appearance; ability to communicate effectively in oral and written form using correct spelling, grammar and punctuation; ability to work and relate to a variety of personalities and cultures with diplomacy, friendliness and poise; able to work in a team-oriented environment; handle multiple assignments consecutively and prioritize workload.

____________________ ________ ____________________ ________

Employee Signature Date Employer Signature Date

Job Type: Full-time

Pay: $16.00 - $23.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Sacramento, CA 95820: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Funeral directing: 2 years (Preferred)

License/Certification:

  • Driver's License (Preferred)
  • Funeral Director License (Preferred)

Work Location: One location

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