Job description

JOB
Revised: 10/24/2022; 02/05/2023Reposted: 01/20/2023Manages animal shelter operations and ensures staff follows Local, State, and Federal guidelines in a professional and humane manner. Oversees Animal Control dispatch center and shelter clinic to assure Chapter 169 compliance and controlled substances safety and administration; provides shelter safety and sanitation, and assists with field operations when necessary by assigning staff for duty. Manages rabies control activities, provides oversight of cruelty and neglect cases, coordinates educational rabies prevention services and guides animal control staff for permitting and surveillance to reduce illegal pet vending and inappropriate pet care.

EXAMPLE OF DUTIES
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of animal care procedures, practices, and techniques.Knowledge of Federal, State, and Local laws and ordinances dealing with animal care activities.Knowledge of applicable laws and ordinances concerning the investigation, care, restraint, and disposal of animals.Knowledge of principles and practices of supervision, training, and personnel management.Knowledge of customer service, public speaking, and public relations methods, practices, and procedures.Knowledge of budget preparation and administration.Skilled in the use of a personal computer and the software used to produce documents.Skilled in the operation of an animal shelter facility.Skilled in analysis techniques of performance standards.Ability to administer projects from the planning up to completion stages.Ability to communicate technical information to subordinates and lay personnel.Ability to train and improve the qualifications and skills of subordinate personnel.Ability to develop animal care policies and procedures.Ability to respond rapidly and effectively in an emergency.Ability to direct activities to a large number of employees.Ability to work shift work and overtime when necessary.Ability to work independently and effectively with other managers and staff in order to accomplish daily tasks as well as strategic plans and contribute effectively as part of a team.Ability to communicate clearly and effectively.Must have effective written and verbal communication skills.Must have computer proficiency with Microsoft Suite; ability to learn new programs as required and is Internet savvy.Ability to supervise, train, and evaluate assigned staff members.Ability to exercise initiative, judgment, and diplomacy in all animal care related matters, including facility operations.Ability to formulate new techniques and strategies for more efficient operation or the shelter facility.Ability to plan and supervise the work of designated subordinates engaged in the Animal Care Services Department.Ability to communicate with the public, volunteers and co-workers in a pleasant, courteous and tactful manner at all times.Affection for animals, concern for their welfare and a willingness to accommodate animals in the work place.Ability to always promote a humane and caring attitude toward all animals.Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.Ability to maintain a valid Texas Driver License and a good driving record.Ability to project a positive and professional image of the City of Laredo.Ability to comply with all City of Laredo's policies and procedures.Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Work is performed inside and/or outside an office. Work may be exposed to a variety of weather conditions and outdoor elements, such as: excessive dampness, chill, heat, humidity, intermittent noise, and inclement cold weather. Work may be exposed to a variety of environmental conditions, such as: contagious infectious disease, irritating chemicals, life-threatening situations, dry atmosphere, solvents, dirt, dust, constant noise, and slippery/uneven walking surfaces. Capable of working closely with others or alone, working long or irregular working hours, working shift work and/or weekends, working around moving objects or vehicles, and traveling by car 5% of the time. Ability to operate a motor vehicle and office equipment; Work requires light to moderate carrying (under 15 pounds up to 44 pounds), light to frequent lifting (under 24 pounds up to 50 pounds), straight pulling, pulling hand over hand, simple grasping, dual simultaneous grasping, repeated bending, sitting, standing, pushing, crouching, twisting, kneeling, stooping, climbing ladders, walking, and reaching above shoulders. Ability to see, write, read, count, identify shade of colors, perceive depth, and hearing is needed to perform the essential functions of this job.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Manages Shelter Operations staff and is responsible for program services in rabies control, zoonosis management and prevention, pet care, and pet safety.Establishes goals and assesses performance of the shelter facility and administrative staff.Plans, assigns, and supervises the work of assigned personnel and provides advice and counsel to subordinates regarding ordinances, policies, and regulations.Oversees the training of new personnel in humane animal handling and care.Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures and makes recommendations for changes and improvements to training, existing standards, and procedures.Assists in the planning and implementation of new or revised animal ordinances, procedures, and policies.Supervises the operation of a safe and humane animal euthanasia program and remains abreast of modern euthanasia methods.Enforces state and municipal laws, ordinances, and regulations pertaining to animal care.Investigates and responds to special requests and inquiries from the public.Assists in the preparation of the annual budget by providing reports and recommendations that reflect actual expenditures made by the Shelter Operations Divisions (i.e. chemicals, equipment maintenance, labor cost, etc.) along with projected cost increases; recommends modifications to processes that will result in lower cost of service.Assists in the preparation of the Capital Improvement Program by providing reports and recommendations that reflect the future needs of the animal shelter operations.Assists in maintaining good communication between staff, visitors, and other business contacts.Assist with the direct supervision of Shelter Supervisor, Veterinarian Technician Supervisor, Animal Control Supervisor, and Administrative Assistant.Assist with the shelter's volunteer program coordination.Assist with the Department's website management.Assist with permit management.Assist with personnel matters.Assist with the supervision of the Trap Neuter Return /Shelter Neuter Return.Assist with the supervision of the Spay and Neuter Program.Assist with the privately owned tramp program.Assist with open records request.Must follow all rules of telephone courtesy in all telephone communications.Will be required to drive a City vehicle for City business use.Performs other duties as assigned.

SUPPLEMENTAL INFORMATION
Basic Animal Control Certification must be obtained within 6 months of employment.**Animal Shelter Management Certification must be obtained within 6 months of employment.**Euthanasia Certification must be obtained must be obtained within 6 months of employment.****Continued employment is contingent on successfully obtaining required certification(s) and/or license(s) within the specified period of time indicated above from time of hire. Valid Texas Driver License and satisfactory Motor Vehicle Report**If applicant holds an out-of-state license, a State of Texas Driver License must be obtained prior to employmentAs part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7482 two days prior to the scheduled interview and/or test if applicable."AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, THE CITY COMPLIES WITH THE AMERICAN WITH DISABILITIES ACT."

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