What You Will Do:

• Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Critical Systems Monitoring - Follows established policies and procedures to actively monitor, manage, and dispatch staff for numerous hospital life safety systems, including:
  • Fire Alarm
  • Building Automations / Critical Space Temperature and Humidity Monitoring Systems
  • Code Blue / Medical Alert Systems
  • Infant Protection
  • Panic Alarms
  • Access Control / Security Systems
  • Medical Gas Alarms
  • Emergency Call Boxes
  • Pneumatic Tube System
  • Helipad / Helicopter coordination between the hospital and transport companies.

• 
  Call Dispatch / Assignment
  • Receive emergency and non-emergency security and facilities calls for service and assign/dispatch as appropriate
  • Monitor the facilities work order system and assign calls
  • During non-business hours, receive emergency medical equipment service calls and coordinates repairs with on-call technicians
  • Dispatches all emergency medical calls, including Code Blue, OBERT, RRT, etc
  • • Outside Coordination
      • Manages all hospital calls with Baltimore County Police / Fire / 911.
      • Coordinates with outside vendors for emergency repairs / services.
    • 
      During non-business hours (or if assigned), answer the hospital’s main telephone operator line and assist callers with patient information, transfers to units/departments, etc.

What You Need to Be Successful:

Education and Experience

• 
  High School Diploma or GED, required. Vocational or Technical Degree, preferred.

• 
  Two (2) years’ relevant experience, preferred.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.